Operations Supervisor - Distributor of Wine & Spirits - Empire Merchants North

Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.

We are seeking a high energy, motivated Operations Supervisor in our Coxsackie, NY Distribution Center.

 Responsible for the daily slotting of materials in our forward pick zones to increase pick velocity and reduce our oddball pick items. Oversee our sanitation program by having daily walks to identify problem areas and create action plans and maintain USDA rules which will be executed by managers. Reviews return accuracy and reships to ensure they are done in a timely manner. Daily use of the returns report to identify problems with mispicks, breakage and other areas of the warehouse that need to be communicated to managers to ensure better practices. Review the unsaleables to ensure they are unsaleable and if not create a plan to have them cleaned up and put back into stock. Maintain inventory of supplies used in the warehouse which include boxes, inserts, labels, tape, shrink wrap etc. Backup to returns clerk, day admin and inventory cycle counter when they are out.     

ESSENTIAL POSITION RESULTS

• Communicate with all managers on issues relating to their departments and proper procedures being followed and what is needed to accomplish the tasks.  
• Resolves mispicks by ensuring pick bins have proper items stocked in them. 
• Back up day admin on the HUT tax report.
• Review and report all breakage and unsaleable, investigate driver shortages and other issues that arise and report to manager. Responds to AR/Customer Care regarding service inquiries regarding RE’s and invoices in a timely manner. 
• Maintains a safe and clean working environment by complying with procedures, rules and regulations.  Assists the Distribution Center Managers and Supervisors in supporting and enforcing the safety program.
• Reports to Distribution Center or Facilities Managers on any issues relating to equipment and/or physical plant that may need maintenance attention.
• Contributes to team effort by accomplishing related results as needed.  Works closely with Distribution Center and Facilities Manager’s to deploy personnel to other warehouse tasks. 


SUPERVISORY RESPONSIBILITIES
This role is supervisory and is limited to the Drivers, warehouseman, check in clerks, admins and cycle counter.  In the event of the absence of another Manager or Supervisor they will also supervise other areas as needed.

COMPENSATION & BENEFITS 
Empire Merchants North offers a competitive compensation package including:
• Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.
• Hourly Rate $24.03 per hour / Full time / Monday - Friday 12pm - 8:30pm
• The company will evaluate a specific candidate's education, skills and experience when making an offer

 

 

QUALIFICATIONS
 Education, Certifications and/or licenses:

High School Diploma or equivalent required, college preferred.

EXPERIENCE: 
3 to 5 years related experience and/or training or equivalent combination of education and experience. 

KNOWLEDGE/SKILLS:
• Proficient PC skills using MS Office and other various computer systems.   
• Will  train on Power Industrial Trucks to be certified.
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.  Attention to detail is particularly important to this function.
• Ability to communicate clearly and thoroughly with both crew members and the other members of the management team.

 

Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.

 

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