OPERATIONS SPECIALIST, Spokane - University of Washington

Req #: 239880 Department: OFFICE OF SPOKANE & EASTERN WASHINGTON RELATIONS Appointing Department Web Address: https://www.washington.edu/externalaffairs/ Job Location Detail: Spokane, WA; open to hybrid work schedule (combination in-office + remote) Posting Date: 10/10/2024 Closing Info: Open Until Filled Salary: $5114 - $5500 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119\_a11y.pdf) As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. The Office of External Affairs is responsible for influencing public policy and opinion; communicating the University's priorities, challenges and achievements; and strengthening the University's reputation and public perception. Units include the offices responsible for government and community relations at the federal, state, regional and tribal levels, Spokane/Eastern Washington relations, television production and radio as well as executive and administrative staff. The government relations units advocate for the UW's priorities, provide advice on legislative strategy, build and maintain relationships and raise awareness of emerging issues and opportunities. The Office of External Affairs also engages in vigorous outreach and engagement by hosting elected officials, staff and other key business and civic stakeholders on campus and at other UW locations throughout the state. The Office of Spokane and Eastern Washington Relations advocates for growth of medical, physician assistant and dental education and works to attract students from the eastern part of the state to the University of Washington. The UW Spokane Center in downtown Spokane is a bustling hub of activity for the community, alumni and students. We are active in advocating for the growth of our medical, physician assistant and dental education and are supporting the programs as they thrive. Our team is focused on attracting students from through eastern Washington to the University of Washington, working with alumni throughout the region and establishing a presence for innovation through CoMotion here in Spokane. We have an outstanding opportunity for an **Operations Specialist** . **Duties & Responsibilities:** Community Relations / Event Management (50%) -Work in partnership with event sponsors to manage events at the UW Spokane site related to the engagement of students, faculty, staff, donors, alumni, business leaders, legislators, and community leaders. -Responsible for oversight and management of all logistics including guest list development, selecting menus, coordinating decor and event layout, contacting external vendors, and managing AV and IT needs. -Oversee and execute all events on date. -Create and implement events at the UW Spokane Center. -Be involved with Director to represent the UW in the community. -Attend functions and meetings with legislators, business leaders, educational leaders and understand the many interests of the UW in Eastern Washington. -Work and communicate with UW staff within External Affairs, UWSOM, UWSOM Spokane, MEDEX, UW Alumni association and UMAC staff. Work with Marketing for campaigns in area. -Run all social media communications for External Affairs in Spokane. Staff UW officials visiting the area. -Support Director of Spokane and Eastern Washington Relations. -Special projects as assigned. Facility and Operation Management (50%) -Oversee and execute all day-to-day operations of the UW Spokane Center. -Manage the UW Spokane Center for uses related to community relations, government relations, student recruitment, teaching/ learning, and alumni/ donor engagement Manage external vendor contracts and ensure contract fulfillment. -Represent the UW in all interactions with visitors to the UW facility, provide excellent customer service and facilitate positive engagement with the University. -Manage interactions with the facility landlord/ building management company to coordinate daily facility needs, including janitorial, maintenance, IT, etc. -Manage UW Spokane Center Social media accounts. -Help procure UW-branded products for community events. **Requirements include:** + Bachelor's degree AND 2 years of relevant experience to include experience in event management, community relations, customer service or equivalent. + Ability to convey information about the University to visitors and direct them to appropriate resources. + Proficiency using PC computers including proficiency with Microsoft Word, Excel, and PowerPoint for correspondence, special reports, spreadsheets, databases, and forms. + Understanding and ability to use social media applications.Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. **Desired:** + Knowledge / familiarity of the University of Washington.Application Process:The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. **Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.** University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.