Operations Specialist - Open Systems Technologies

• Performs a limited scope of moderately complex inspection, verification, inventory, preparation and record keeping activities governing the accurate processing of cash and coin receipts, payments, and destruction
• Performs moderately complex process auditing activities ensuring transactional accuracy and inventory security at multiple points in the receipt/payable process; May act as witness to destruction of currency in accordance with Treasury requirements
• Provides hardware and software support for computer systems used by cash operations
• Provides technical support for the automated vault retrieval system
• Performs some routine administrative, reporting, and budget management functions
• Ensures safe, accurate, and timely circulation of a significant value of currency/coin inventory to meet the needs of depository institutions and public citizens during normal operation and period of natural disaster 
• Performs processing, auditing, and troubleshooting activities in compliance with operating procedures and controls 
•                      Identifies and troubleshoots operational issues and assists customers with a variety of questions and problems, providing transactional and discrepancy reporting to appropriate stakeholders

• Ability to handle sensitive information with confidentiality
• Strong attention to detail, with experience strictly following procedures
• Comprehensive customer service and interpersonal skills
• Proficient computer skills including Microsoft Office along with other various online applications as needed for the role
• Thorough knowledge of cash operations and the prescribed operating procedures, safety, security, and compliance and/or production standards and controls
• Position requires continuous visual concentration and manual dexterity to operate PC
• Requires regular sitting and standing/walking
• Major lifting and carrying, not likely to exceed fifty pounds
• May require extended work hours and/or schedule flexibility as unexpected situations and/or workflow dictate
• Occasional domestic travel including overnight stays may be necessary
• 3 to 5+ years of relevant work experience
• HS diploma required; Bachelor's degree in relevant discipline preferred