Operations Specialist IMO - US Tech Solutions, Inc.
Boston, MA 02210
About the Job
JOB DESCRIPTION
Title: Operations Specialist
Duration: 6 Months
Location: Boston, MA
Hybrid Schedule: 2 days in the office / 3 days WFH
Title: Operations Specialist
Duration: 6 Months
Location: Boston, MA
Hybrid Schedule: 2 days in the office / 3 days WFH
- Matches or identifies discrepancies of client’s trade economic details as compared to the client’s counterparty instruction.
- Prepares communication of settlement of securities in different markets to the client’s custodian.
- Monitors and resolves any failed trades, cash movements, collateral settlements, or corporate actions.
- Works closely with the client and client’s counterparty(s) to ensure transactions and/or reporting related to the different security types are processed timely and accurately.
- Understands settlement procedures and restrictions for various markets and asset types and acts accordingly.
- Manages daily volume of work adhering to daily deadlines.
- Utilizes IMO technology and IMO vendor products to perform daily transactional processes as described above.
- Collectively work with team members to ensure daily requirements are met.
- Update team procedures as needed.
- Communicates professionally and timely via email, phone, or in person with internal and external clients and counterparties.
- Provides feedback on client’s counterparty performance.
- Provides superior client service to ensure client satisfaction and reference ability.
- Responds to client inquiries, in a timely and professional manner, meeting client’s standards as indicated in client’s service agreement.
- Understands fundamentals of relevant systems and processes. Follows procedures and adheres to policies.
- Works to understand how specific functions within GIMO impact other teams in Service Delivery.
- Works with a risk adverse mindset. Proactively communicates and escalates potential risks found, errors and issues timely.
- Ensures data privacy and integrity of data always. Avoids and escalates any cyber risks.
- Follows our BCP protocol and security procedures
Source : US Tech Solutions, Inc.