Operations Specialist II - Aon Corporation

Operations Specialist II

Are you intellectually curious with a passion for solving problems? Do you enjoy a flexible and collaborative, team-based environment where you are always learning and growing? If yes, Aon is the place for you!

This role has flexibility to work either work virtually or hybrid out of our Lincolnshire, IL office. 

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Supports sales offices within assigned region to ensure high levels of customer service for Aon clients.
• Conducts conference calls with internal and external stakeholders to resolve client servicing issues on behalf of our offshore partners.
• Works across business units and solution lines to provide direction on actions needed to clear open accounts receivable and premium payable items.
• Supports cash management initiatives.
• Oversees the review and resolution of outstanding financial transactions including Receivable & Payable Cash on Account, Client Advances, Payable Holds, On Account Disbursements, Debit Payables.
• Participates in regular team meetings and daily mentoring with our offshore partners.
• Other duties as assigned.

How this opportunity is different

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Skills and experience that will lead to success

• An understanding of entry-level accounting, with 1-3 years of insurance experience preferred
• Excellent communication skills - verbal, written and presentation
• Demonstrated proficiency in Microsoft Office PowerPoint, Excel, Word

Critical Competency Requirements:

• Communicates optimally with others: Speaks and writes in a clear and concise manner when communicating with coworkers, supervisors, and customers.
• Solves problems: Examines and interprets information from different sources, demonstrating the ability to formulate effective action steps to resolve problems.
• Contributes to quality and exhibits an attention to detail: Understands scope of task/project assigned and ensures quality during all phases up to and including task resolution without overlooking details.
• Applies job and technical knowledge: Understands job expectations and applies accounting/finance knowledge, skills, and abilities in the appropriate situations.
• Commitment to client service: Proactively assesses, identifies, and responds to the needs of internal clients. Consistently meets or exceeds service expectations. Establishes and achieves agreed upon measures of client satisfaction.

Education:

• High School Diploma or GED
• Preferred - Associate of Arts degree (AA) or equivalent from an accredited 2-year college or technical school; minimum of one to three years of related experience and/or training; or equivalent combination of education and experience

Pay Transparency:

The salary range for this position (intended for U.S. applicants) is $45,000 to $53,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.  Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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