Operations Senior Analyst - AML Refresh Operations - Portuguese Required - OneTenCoalition

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Job Description:
This role is responsible for providing moderately complex research, reporting and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Duties are carried out under general supervision, following established procedures. These individuals may assist more experienced teammates.

Department and Role Overview:
Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. Multiple openings available.

Primary responsibilities of the Refresh Analyst will include:

• Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines
  
• Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
  
• Liaise with sales/client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
  
• Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met
  
• Ensure all jurisdictional regulatory requirements related to KYC are adhered to
  
• Support business with KYC related queries and requests
  
• Participate in remediation, internal/external Audits
  
• Responsibilities:
  
• Maintains accuracy of client portfolio using internal and external comparison tools
  
• Performs research and conducts moderately complex analyses using established techniques; including transactions that require special handling and/or exception handling
  
• Explores methods to enhance processes, further reduce risks and boost client experience
  
• Partners with colleagues on the trade and sales support teams, as well as external agents
  
• Creates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reporting
  
• Escalates potential risks and exposures to manager in a timely manner
  
• May assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
  

Required Skills:

• Bilingual Spanish required
  
• Two or more years of financial services experience
  
• Excellent verbal and written communications skills
  
• Documented experience performing in a process-oriented production environment that changes periodically
  
• Familiar with MS Office Suite (Excel/Word/Outlook/Access)
  
• Proven ability to:
  
• Work in a team environment
  
• Organize work, prioritize tasks and handle multiple assignments simultaneously
  
• Successfully meet tight deadlines while ensuring data accuracy and integrity
  
• Work and execute with minimal supervision or remote management
  

• Preferred Skills:
  
• Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience desired but not required
  

• College degree (Associates or higher) or comparable work experience
  

Skills:
• Problem Solving
• Strategic Thinking
• Teamwork
• Presentation Skills
• Microsoft PowerPoint
• Microsoft Excel
• Customer Focus
• Collaborating
• Time Management
• Active Listening
• Organization
• Relationship Building
• Multitasking

Shift:
1st shift (United States of America)

Hours Per Week:
40