Operations Risk Control Analyst I - Payments - Control Execution - JPMorgan Chase Bank, N.A.

If you are passionate about communicating and enforcing controls standards, you have found the right team.

As an Operations Risk Control Analyst I, in Payments you will be accountable for supporting the effective execution of the firm wide operational risk and control framework across the Payments Implementations business in North America. You will specifically provide support to the Technical Implementations teams on on matters related to operational risk management, CORE, issue management, risk event management, risk reporting, and audit/exam preparedness.

You must possess a strong knowledge and background in process, risk, and controls management as well as familiarity with regulatory, risk management, and/or audit best practices. You will be expected to collaborate effectively and orchestrate action across peer group Control Execution teams around the globe. You will be expected to utilize the firm wide oversight and control frameworks and protocols for strengthening the Payments Implementations control environment, while serving as a Control Execution to the North America Implementations staff.

Job responsibilities

• Coordinate with North America regional Payments Business Control Managers and lead control-oriented initiatives on behalf of Implementations - as well as build and manage relationships across a broad range of regional Payment's business staff and managers.
• Provide consultative advice on control aspects related to technical aspects of treasury solutions
• Support the implementation and execution of the CORE Program including process mapping and optimization, risk identification, control design reviews, and assessing control testing results.
• Execute issue management control protocols, ensuring Implementations owned control issues (regulatory, audit, compliance identified, and self-identified) are effectively subjected to in-depth root cause analysis and sustainably resolved.
• Coordinate the cross functional triage of risk events, loss events, and data breach events reviewing root cause, and propose effective and sustainable remediation that helps avoid reoccurrence.
• Participate in, and successful execution of, control related programs such as IAS, BCP/DR, UTs, BOTs, TPO, Record Retention, and participate in relevant control forums.
• Participate in Control Execution assessments of process, risk, and control areas within the business for purpose of strengthening the control environment across Payments Client Service and Implementations
• Coordinate / assist in the timely and appropriate update of Implementations procedures documents in support of their alignment with an effectively managed control environment.
• Engage in data analysis for the purposes of identifying risk points and trends within the business.

Required qualifications, capabilities, and skills

• 5+ years in risk, compliance, audit, or operational risk with a deep understanding of risk and control management, RCSA frameworks, issue management protocols, risk event management protocols, and risk governance practices
• Knowledge of Payments business products, processes, and best practices
• Technical Consulting or business analysis experience in the ERP, systems integration, or API space
• Exhibited experience and success operating autonomously in a complex organization.
• Possess strong control orientation with excellent communication skills to effectively engage and collaborate across the global Payments business and relevant support functions - and all three lines of defense.
• Detailed oriented, organized, entrepreneurial, articulate and willing to take responsibility

Work Schedule

• This hybrid role required going into the office three days a week with two days flexibility to work from home, subject to change

This position is not eligible for H1B or sponsorship

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans