Operations Research Analyst - Serco North America

The Operations Research Analyst will work with a fast-paced team delivering analysis to support data-driven decisions. You will use statistical and analytical tools to develop smart solutions our clients’ toughest challenges. Must be comfortable in a challenging, collaborative, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers. You will work in close collaboration with senior government and commercial customers providing consultation, recommendations, and support. You must also have excellent listening as well as oral and written communication skills and be able to work collaboratively with customers and colleagues.

US CITIZENSHIP IS REQUIRED FOR THIS POSITION

The Analyst will report to the Director for Analytics, Cyber, and Technology Solutions and will operate in various roles such as individual contributor, team member, and project lead. You will interface with customers on a regular basis to develop project requirements, collaborate and work on integrated teams, and to brief, defend, and support project results, and a high degree of teamwork, collaboration skills, and personal integrity are required. This is a hybrid role and which will require you work on site but also provide opportunities to work remotely at times.  This position is based in Niceville, FL. 

In this role you will:

• Serve as operations research analyst subject matter expert working on project teams with other consultants representing multi-disciplinary skillsets
• Be part of leading-edge projects to deliver analytic solutions to government problems
• Assist in study design and execution (potentially in collaboration with FFRDC, government or other contractor team members), while simultaneously demonstrating an innovative ability to modify/adapt techniques to fit situations and problems of interest
• Collaborate and engage with senior managers/decision makers to elicit, frame and solve problems
• Develop and execute analysis and study plans that address complex problems, examine trade-offs and sensitivities, and produce data and information rich products and artifacts
• Analyze and evaluate the effectiveness of DoD projects or programs in their ability to meet the established goals and objectives of the National Defense Strategy; including, but not limited to, military utility assessments of new/proposed weapon systems and their concepts of employment
• Apply advanced quantitative methodologies in the areas of probability and statistics, optimization, and simulation to solve complex problems
• Assist in the conduct of assessments to examine warfighter requirements, conduct mission and technical assessments, prioritize technology investment recommendations and support the development of risk assessments across multiple domains, warfare areas and timeframes
• Design, develop, and adapt mathematical, statistical, econometric, and other scientific methods and techniques to provide advice and insight about the probable effects of alternative courses of action
• Develop customer briefings and support meetings by effectively visually communicating the impact of your analyses
• Support bid and proposal efforts involving analytics expertise and contribute to customer engagement and business development efforts
• Educate and influence stakeholders, customers, and teammates on effective solutions and best practices

To be successful in this role you will have:

• Active Dod Secret security clearance
• Bachelor’s degree in Operations Research, Applied Mathematics, Statistics or equivalent STEM degree.  Other areas of study may include Data Science (Data Analytics, Artificial Intelligence, Machine Learning, etc.), Computer Science, Statistics, Applied Mathematics, Economics, Industrial Engineering, Operations Research, or Systems Engineering
• 2-4 years experience providing analytic support 
• Ability to work 'on site' in Niceville, FL
• Ability to apply advanced quantitative methodologies in the areas of probability and statistics, optimization, and simulation to solve complex problems
• Ability to work both independently and collaboratively
• Ability to work in a highly dynamic, complex, and deadline-intensive environment excellent writing and oral communication skills
• Ability to travel up to 10%

Even better with: 

• Proficiency in at least one scientific programming language such as Python or R, and willingness to advance programming skills.
• Basic familiarity with common machine learning algorithms
• Foundational abilities with data visualization/business intelligence tools such as Power BI, Tableau, and Qlik
• Basic familiarity with databases and use of SQL

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.