Operations and Programming Lead - Meta

Meta is seeking a Merchandising Operations and Programming Lead for the Meta Quest App Store who will be responsible for the initiation, management, and maintenance of the team’s processes, tooling frameworks and programming scalability strategy. You have a demonstrated understanding of setting up processes and continually improving them, campaign prioritization, program hygiene, mapping initiatives and strategy implementation. You also have proven your ability to work in a fast paced, ever-changing environment, deliver on hard deadlines and work collaboratively with cross-functional and global partners.

RESPONSIBILITIES

Operations and Programming Lead Responsibilities:

• Deliver relevant product, business, and design input at relevant points in the tooling and analytics development lifecycles by working closely with cross-functional engineering, data science, product marketing, and UXR teams.
• Prioritize merchandising support of engineering requests to maximize product impact. Engineer solutions for new Merchandising initiatives.
• Triage, investigate, and manage the resolution of bugs that prevent team operations.
• Coordinate sprint cycles, experimentation roadmaps, and cross-dependencies across numerous engineering and cross-functional teams.
• Coordinate go-to-market strategies and merchandising activity prioritization with cross-functional teams.
• Contribute to product roadmap, technical design, project, workflow, and tooling documentation for cross-functional partners.
• Maintain ownership of the tools and system frameworks. Ensure resolution of issues as they arise, while streamlining processes and reducing edge cases.
• Track store performance metrics and drive programs that generate the best possible outcomes for promotional success.
• Identify process improvements and provide feedback to optimize the programming strategy and operations of the merchandising pillars.

MINIMUM QUALIFICATIONS

Minimum Qualifications:

• 8+ years of project or program management experience
• 2+ years experience designing, or working within a content management system (CMS)
• Experience managing multiple projects simultaneously and tracking deliverables
• Demonstrated experience integrating cross functional and engineering requirements
• Experience initiating and driving projects to completion with minimal guidance
• Analytical and problem-solving experience

PREFERRED QUALIFICATIONS

Preferred Qualifications:

• Excellent communication skills
• Technical understanding of internal tools
• Aptitude for and interest in learning how systems function
• Interest in solving complex problems
• Experience managing multiple projects simultaneously and driving team results
• Excellent business judgment, strong fact-based decision-making, problem-solving, and a practical sense of drawing the right conclusion
• Experience with campaign execution