Operations Program Manager - KORE1 Technologies
Newark, CA
About the Job
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for Operations Program Manager in Northern California.
Leads a variety of functional and cross-functional improvement programs by defining the intent of programs, overseeing the development of program goals, deliverables and tracking/reporting to ensure project goals are met.
What you will do:
* Provides program leadership for assigned functional and cross-functional program improvement efforts.
* Manages, assesses, and documents program improvement efforts and scope using standard A3 template.
* Defines project scope, goals and deliverables that support business goals in collaboration with the management and other stakeholders.
* Implements quality control measures to ensure project and participant compliance with codes and regulations.
* Coordinates and participates in staff training and competency assessments for program equipment, supplies, and techniques. Develops unit programs, roles/responsibilities, and program algorithms as appropriate.
* In conjunction with other departments/contacts, reviews reports related to participant performance, and provides additional coaching and/or training, as needed.
* Tracks advances in equipment technology, makes recommendations for additional or replacement equipment; coordinates equipment trials.
* Conducts rounds to all patient care areas for consultation, coaching, promotion of program goals and a safe environment. Coordinates training and implementation of program strategies.
* Works with program champions, vendors associated with the program and related hospital departments to develop and distribute publicity materials for program.
* Works collaboratively with organizational stakeholders such as the Department of Nursing, Occupational Health, Rehabilitation Services, Patient Transport, Security Services and other departments to ensure the consistent application of program practices across all groups.
* Serves as a member of program committee, and reports results to Senior Leadership, following appropriate communication channels, and attends unit-based meetings to address program issues.
* In conjunction with relevant hospital departments, maintains data related to program implementation and injuries, including injury expense reduction. Maintains quarterly dashboard of outcome/process metrics.
* Coordinates all interdisciplinary communication efforts regarding program, including paper forms and patient handouts.
* Manages program design and structure to align with organizations' key initiatives and projects within the assigned group, develops strategic input for the Director regarding business objectives of clients for both current and future projects.
* Partners with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department and facilitates strategic changes in project scope or assignment across the team.
* Coaches and mentor's department staff through change processes and cycles of continuous improvement.
* Works with various departments and physician groups, develops relationships with key stakeholders, and understands their departmental workflows.
* Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.
What you will do:
* Provides program leadership for assigned functional and cross-functional program improvement efforts.
* Manages, assesses, and documents program improvement efforts and scope using standard A3 template.
* Defines project scope, goals and deliverables that support business goals in collaboration with the management and other stakeholders.
* Implements quality control measures to ensure project and participant compliance with codes and regulations.
* Coordinates and participates in staff training and competency assessments for program equipment, supplies, and techniques. Develops unit programs, roles/responsibilities, and program algorithms as appropriate.
* In conjunction with other departments/contacts, reviews reports related to participant performance, and provides additional coaching and/or training, as needed.
* Tracks advances in equipment technology, makes recommendations for additional or replacement equipment; coordinates equipment trials.
* Conducts rounds to all patient care areas for consultation, coaching, promotion of program goals and a safe environment. Coordinates training and implementation of program strategies.
* Works with program champions, vendors associated with the program and related hospital departments to develop and distribute publicity materials for program.
* Works collaboratively with organizational stakeholders such as the Department of Nursing, Occupational Health, Rehabilitation Services, Patient Transport, Security Services and other departments to ensure the consistent application of program practices across all groups.
* Serves as a member of program committee, and reports results to Senior Leadership, following appropriate communication channels, and attends unit-based meetings to address program issues.
* In conjunction with relevant hospital departments, maintains data related to program implementation and injuries, including injury expense reduction. Maintains quarterly dashboard of outcome/process metrics.
* Coordinates all interdisciplinary communication efforts regarding program, including paper forms and patient handouts.
* Manages program design and structure to align with organizations' key initiatives and projects within the assigned group, develops strategic input for the Director regarding business objectives of clients for both current and future projects.
* Partners with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department and facilitates strategic changes in project scope or assignment across the team.
* Coaches and mentor's department staff through change processes and cycles of continuous improvement.
* Works with various departments and physician groups, develops relationships with key stakeholders, and understands their departmental workflows.
* Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.
Education Qualifications:
* Bachelor's degree in work-related discipline/field from an accredited college or university.
Required Knowledge, Skills and Abilities:
* Demonstrated ability to act as a thought leader and operational expert for assigned areas.
* Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising.
* Demonstrated experience developing effective written communications, reports and summaries.
* Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.
* Ability to plan, organize, motivate, mentor, direct and evaluate the work of others.
* Ability to influence others.
* Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships.
* Knowledge of Lean, JIT, Six Sigma and/or Agile/Scrum techniques.
* Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project and Outlook.
* Knowledge of principles of business and management strategic planning, leadership development, and education techniques.
Licenses and Certifications:
* PMP - Project Mgmt Professional preferred .
* Bachelor's degree in work-related discipline/field from an accredited college or university.
Required Knowledge, Skills and Abilities:
* Demonstrated ability to act as a thought leader and operational expert for assigned areas.
* Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising.
* Demonstrated experience developing effective written communications, reports and summaries.
* Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.
* Ability to plan, organize, motivate, mentor, direct and evaluate the work of others.
* Ability to influence others.
* Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships.
* Knowledge of Lean, JIT, Six Sigma and/or Agile/Scrum techniques.
* Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project and Outlook.
* Knowledge of principles of business and management strategic planning, leadership development, and education techniques.
Licenses and Certifications:
* PMP - Project Mgmt Professional preferred .
Pay range: $50/hr - $90/hr
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
Source : KORE1 Technologies