Operations Manager – Mortgage Banking Operations - Wealthy Recruiting

Location: Great Neck, Long Island

Salary: $150,000 per year

Powerhouse Solutions, a trusted leader in mortgage banking, is seeking a dedicated and experienced Operations Manager to lead and enhance the efficiency of our loan operations team. In this critical role, you'll oversee a team of seven professionals, manage complex mortgage processes, and ensure seamless execution of loan operations from processing to post-closing. This is an exceptional opportunity for a professional with a strong background in mortgage banking who is eager to grow and make a lasting impact. You'll be stepping into a position with ample potential for career development while benefiting from the guidance of a retiring industry veteran.

Key Responsibilities:

• Oversee all facets of mortgage operations, including processing, underwriting, and closing, ensuring accuracy and timeliness at every stage.
• Lead, mentor, and support a team of seven operational staff members, fostering an environment of collaboration and high performance.
• Develop and refine workflows, implementing strategic process improvements to drive efficiency and service excellence.
• Ensure compliance with all industry regulations, internal policies, and investor guidelines to maintain the integrity of operations.
• Collaborate closely with the sales team to streamline the transition and sale of closed loans to the secondary market.
• Monitor and manage key performance indicators, addressing challenges proactively to achieve organizational goals.
• Facilitate training and cross-training of team members to ensure operational continuity and adaptability.

Qualifications:

• 5+ years of experience in mortgage operations, with a background as an operations manager, underwriter, or processor.
• In-depth knowledge of the mortgage industry, including loan programs, regulatory compliance, and secondary market sales.
• Demonstrated leadership ability, with a proven track record of managing and developing teams.
• Strong problem-solving and decision-making skills, with a focus on operational efficiency and quality control.
• Proficiency in mortgage-related software and tools.
• Excellent communication and interpersonal skills, enabling effective collaboration with internal teams and external stakeholders.

Preferred Qualifications:

• Experience selling closed loans to secondary markets.
• A history of successfully implementing operational improvements and scaling processes.

Why Join Us?
At Powerhouse Solutions, you'll be part of a forward-thinking team in a company that values initiative, collaboration, and innovation. This role offers the unique opportunity to work closely with a seasoned professional, gaining invaluable insights and mentorship while driving meaningful change in our operations. With room for professional growth and the chance to contribute directly to the company's success, this position is ideal for someone looking to take their career to the next level in a dynamic and supportive environment.