OPERATIONS MANAGER - Hamilton Community Health Network

This position is responsible for the development and administrative management work in a practice of multi-disciplinary health services in an ambulato...Education and/or Experience

Associates degree required with a focus in health care, business, or related discipline. Bachelor's degree preferred.

State of Michigan Registered Nursing License preferred.

Minimum five (5) years of progressively responsible administrative experience in health care or human service-related organizations.

Thorough knowledge of the theory and practice of operations and management, preferably in health care and/or not-for-profit environment. Must be able to communicate effectively verbally and in writing. Able to demonstrate positive customer service skills.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to maintain confidentiality in all matters.

Ability to exercise good judgment in assessing situations and make decisions.

Capability to interface and maintain effective relationships with all programs, agencies, and intra-agency personnel.

Ability to communicate effectively verbally and in writing.

Flexible, with the ability to work independently and with minimal guidance.

Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.

Demonstrate an ability to resolve interpersonal and professional conflicts appropriately.

Ability to formulate decisions and make judgments that are demanding and interpretive.

General computer proficiency.