Operations Manager| Simmons Bank Liberty Stadium - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

This Operations Manager reports to the General Manager and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Stadium and Liberty Park including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required.

 

Oversees all elements of facility operations including budgeting, purchasing, directs the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control. Manager will serve as facility safety chairman to maintain a safe and secure facility for the public and employees.

 

This role will pay a yearly salary of $55,000 to $65,000.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

This position will remain open until December 31, 2024

 

About the Venue:

Simmons Bank Liberty Stadium is the iconic center of Liberty Park nestled in the heart of Midtown Memphis, TN. The facility is the proud home of the AutoZone Liberty Bowl, The Southern Heritage Classic, the University of Memphis Tigers Football Team and the Memphis Showboats of the UFL. In addition to stadium accommodations for over 58,000 guests, the facility and park are equipped with a multi-purpose room (recruitment center), two auxiliary event buildings (Pipkin Building and Creative Arts Buildings), and the dynamic parking lot and tailgate lane spaces, all of which can be transformed to host events of all sizes.

Responsibilities:

• Assists General Manager in the overall daily operation and maintenance of the facilities.  
• Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures;
• Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Manage and schedule hrs for staff, and temporary workers. Report labor allocations to Director of Finance.
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Oversee and direct facility arrangements and monitor the work of contractors; including equipment rental and borrowing City/County equipment. Report any issues to General Manager immediately.
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines. Conduct monthly safety meeting.
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
• Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.
• Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.
• Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing.

Qualifications:

• Minimum of three (3) years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements
• Strong interpersonal skills required; including excellent verbal and written communication skills in the English language
• Self-motivated with excellent organizational skills
• Strong verbal and written communication skills in the English language
• Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.

 

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.