Operations Manager - American Residential Services

Blue Flame Heating and Air Conditioning is a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as an Operations Manager. You will be responsible for the supervision of HVAC Technicians and Sales Representatives to effectively provide HVAC sales, service, repair, and installation for customers.

We offer

• $130k - $150k base salary
• Bonus opportunity
• Company vehicle with fuel card, laptop and cell phone
• Comprehensive benefits package including medical, dental, vision & life insurance
• 401(k) plan with company match
• 13 days paid time off and 8 paid holidays
• Quality, comprehensive training programs
• Opportunities for advancement
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

What will you do

• Supervise and delegate employees, which includes assisting in hiring, training, scheduling of employees, setting work priorities, conducting staff meetings, counseling and evaluating performance and supervising work assignments to ensure effective operations
• Coach and motivate team to work at their maximum productivity; coaches, trains and develops Technicians and Sales Representatives to increase work and sales skills
• Provide technical support to the field via radio, telephone, and job sites
• Review and audits paperwork daily; ensures that all equipment is in proper operating condition, to include maintaining high quality appearance of vehicles and equipment
• Provide training and support for the HVAC Technicians and Sales Representatives
• Resolve customer issues and complaints to ensure customer satisfaction
• Assist the general manager with data collection and report preparation
• Review payroll records to ensure employees are paid properly

Qualifications

• High School diploma or general education degree (GED)
• Proven success leading a team to achieve branch/corporate objectives
• Proven track record and prior service management and sales experience
• Experience managing multiple lines
• HVAC experience/knowledge a plus
• Strong computer and mathematical skills required
• Excellent negotiation, communication and presentation skills
• Understanding of a P&L statement and budgeting
• Ability to understand the effects of economic, financial and market conditions on the business
• Able to operate in a dynamic, fast-paced environment and adapt to a changing environment
• Ability to think both strategically and execute against day-to-day objectives

If you are interested in joining our team, please apply today!

We conduct pre-employment screening. We are an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, we may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.