Operations Manager - IME - Ethos Risk Services

Ethos Risk Services is continuing to expand our Medical Management Department - and we're looking for a scheduler to be part of our growing team as an Operations Manager - IME.

ETHOS RISK SERVICES: WHAT DRIVES US

Ethos Risk is one of the largest and most well-respected insurance claim processing and fraud investigations businesses in the US. Join us in uncovering the facts, keeping insurance costs from rising, and serving our clients in a fully remote position. At Ethos, you'll find more than just a job - you'll discover a purposeful career and a supportive team that celebrates high performers, values employees, and delivers results.

WHAT DOES AN OPERATIONS MANAGER - IME DO?

As an Operations Manager - IME you will ensure that all requests for services (IME, Record Review, FCE) are scheduled with an appropriate physician to meet the client's requirements. This is a non-clinical position, and the Operations Manager/IME is not responsible for medical records, quality assurance review or summarization of the physician's IME report.

WHO WE'RE LOOKING FOR:

We're seeking a self-starting, detail-oriented team member to join us. Critical requirements include:

• Have 1-3 years of customer service experience
• Excellent customer service skills
• Strong oral and written communication skills
• Computer knowledge required, including Microsoft Office products
• Able to perform as part of a team
• Strong organizational skills
• Excellent interpersonal skills
• Discretion and confidentiality
• Ability to multi-task

Bonus Points If You:

• Have Healthcare or medical administrative experience
• Have a Bachelor's degree
• Are Bilingual

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic protected by law.

A background check will be conducted, in accordance to the local state law and regulations.