Operations manager - eToro

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 75 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

We are seeking a proactive and detail-oriented manager to oversee our crypto and broker-dealer operations. This mid-level management role involves coordinating critical functions, ensuring compliance, and streamlining operations across asset classes, with a focus on crypto movements and broker-dealer oversight.

What We Offer:

• Hybrid work model
• Competitive salary
• Comprehensive benefits package
• Team events
• Cell phone stipend
• Daily lunch
• Gym stipend
• 6% 401K match
• 100% insurance coverage for the employee

Location:

This position offers a hybrid work model, with the flexibility to work remotely with in-office attendance in Hoboken, NJ required at least once a week if located in that area. This role may be based in any of the following hybrid locations eventually:

• New York City metropolitan area
• Austin, Texas
• Washington, D.C. metropolitan area

Responsibilities

• Manage daily crypto operations, including asset movements, approvals, and reviews.
• Develop and implement operational controls and monitoring protocols to ensure accuracy and compliance.
• Coordinate with custodians to manage and safeguard client crypto assets effectively.
• Oversee broker-dealer operations, ensuring compliance with regulatory standards and operational efficiency.
• Ensure compliance and regulatory readiness by maintaining internal policies, monitoring trade and settlement processes, managing regulatory filings, and addressing audits or inquiries from FINRA, SEC, and other governing bodies.
• Optimize operational efficiency through process improvements, risk assessments, and collaboration with internal teams and third-party vendors to streamline broker-dealer functions and mitigate risks.
• Oversee client account management and staff training to ensure adherence to AML/KYC regulations, support new product rollouts, and build team expertise in broker-dealer compliance and operational best practices.
• Lead and contribute to cross-departmental projects, ensuring timely execution and collaboration.
• Supervise and mentor team members, fostering professional development and performance.

Requirements:

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
• 5-7 years of experience in financial operations, cryptocurrency custody, or broker-dealer operations.
• Strong understanding of cryptocurrency operations, custody systems, and compliance frameworks.
• Experience in broker-dealer operations holding Series 7, 24, and 4 (or ability to obtain immediately) licenses.
• Proven ability to manage projects and work collaboratively across teams.
• Excellent organizational, analytical, and leadership skills.
• Familiarity with blockchain technologies and crypto treasury systems.
• Experience with operational controls and regulatory compliance standards.
• Strong communication and interpersonal skills to work with internal and external stakeholders effectively.