Hotel Housekeeping Team Leader at Drury Collection of Hotels

The Drury Collection of Hotels is looking for an experienced hotel manager with expertise in Housekeeping Leadership. This role is pivotal in driving forward our #1 Tripadvisor ranked property in Sharonville, OH.

Meet Our Passionate General Manager, Yvonne Hart:
Yvonne is a passionate leader, where she directs the team to uphold the company's values, culture, and mission. Colleagues and clients alike recognize her as a sharp leader and collaborative peer. Known for her innovative thinking, Yvonne is committed to reaching performance milestones. Outside of work, she finds joy in the arts, indulging in reading, podcasts, concerts, and traveling with loved ones.

About Drury Hotels:
As a family-owned company, we understand the importance of feeling welcome, relaxed, and at home. So, when our guests stay with us, we treat them as if they were family. With our best-in-class amenities, guests can expect a fresh, free hot breakfast in the morning, free dinnertime snacks & drinks with our 5:30 Kickback®, on-site 24-hour fitness centers, refreshing pools and spas, and more. We will always go the extra mile to make our guest's journey enjoyable. That’s what we mean when we say, “Travel Happy®.”

Recognized by Newsweek in 2024 as one of America’s Greatest Workplaces for Diversity. This recognition follows our mission of fostering a positive work environment of belonging.

Additionally, Drury is proud to share that we have received Forbes’ Customer Experience All-Stars 2024 and Best Customer Service 2024 awards.  

Follow the link below to learn more about this amazing property:
https://www.druryhotels.com/locations/cincinnati-oh/drury-inn-and-suites-cincinnati-sharonville

Being a Part of this Drury Operations Leadership Team:

• Provide expert leadership across all departments with a focus on housekeeping and laundry of the hotel taking the lead on providing exceptional guest service to each guest and train, develop and coach team members to achieve success in their roles
• You will lead the Housekeeping team to successfully achieve quality, cleanliness and Drury standards to exceed the company quality expectations.
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Perks and Benefits:

• Competitive salary
• Variable Compensation: Semi-annual bonus eligibility and quarterly bonus eligibility
• Mentorship and management training
• Promotional opportunities
• Insurance Offering: Medical, Dental, Vision, Life, Disability
• Company-matched 401(k)
• Flexible scheduling
• Paid time off
• Relocation package
• Extras: Hotel discounts, free room nights, parental leave

Qualifications To Be Considered:

• Prior housekeeping hotel management experience is required.
• Selfless passion to serve others and exceed guests’ expectations.
• Bachelor’s degree in hospitality, business, or related field (preferred).
• Minimum of one-year supervisory experience with demonstrated leadership success.
• Requires ability to walk and stand during entire working period. Requires ability to lift 10 - 15 pounds intermittently during the work shift.

Are you passionate about maintaining high standards of hotel quality and cleanliness? Do you thrive on exceeding guests’ expectations, ensuring their stay is not only comfortable but truly memorable? Join our dynamic team now and play a vital role in creating unforgettable experiences for our guests, alongside our dedicated housekeeping, laundry, and maintenance teams. Apply today to make a difference!

Deadline: Apply now! This position is expected to fill quickly.

Rise. Shine. Work Happy.™