OPERATIONS MANAGER (EVS) - Towson MD - Compass Group, North America

Crothall Healthcare


+ We are hiring immediately for a XXX position.


+ Location: Note: online applications accepted only.


+ Schedule:


+ Requirement:


+ Pay Range: [[cust_StartingPayRate]] per hour to [[cust_MaxPayRate]]






Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean! (https://www.compasscreative.studio/portals/au7u8qqj/CompassOneHealthcareVideoLibrary/playlist/97704c3b-3382-40e1-91e2-1bdc8234ab9c/qmogevqpvo/The-Power-of-Clean.mp4)



Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing.





Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.




Job Summary



Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.





Essential Duties and Responsibilities:



+ Establishes and annually reviews standards and work procedures for all staff.


+ Plans work and staffing schedules and areas of work to ensure adequate services are rendered.


+ Assists in the hiring process; interview, hiring and training of new associates.


+ Orients, develops, and supervises all supervisory/housekeeping staff.


+ Conducts regular inspections and makes recommendations to the facility.


+ Conducts monthly reporting of goals, accomplishments, and future plans.


+ Provides staff education and continuous training.


+ Communicates with staff, administration, and other departments.


+ Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)






Qualifications:



+ 4 years of support services, military, housekeeping, and/or facilities maintenance experience.


+ At least 1 year of supervisory experience in support service related field with high customer/client contact.


+ Ability to communicate effectively in written format and oral presentations.


+ Ability to multi-task and establish priorities.


+ Ability to maintain organization in a changing and stressful environment.


+ Exhibit initiative, responsibility, flexibility, and leadership.


+ Possess a thorough knowledge of contract administration and office procedures.


+ Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.


+ Bachelor’s degree is preferred.






BENEFITS FOR OUR TEAM MEMBERS



+ Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program




+ Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)






Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.




Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business nece ssity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.


Applications are accepted on an ongoing basis.


Crothall maintains a drug-free workplace.