Operations Manager - ITW

Since its founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. We place a high premium on the development of innovative solutions–most of which are developed in tandem with our customers. And we continue to ensure that our customers receive timely, cost-effective service for the innovative products we provide.

ITW’s differentiated business model is composed of a set of unique core capabilities: our proprietary 80/20 business process, customer-back innovation, and our well-known decentralized entrepreneurial culture. These capabilities are unmistakably ITW—and key to our longevity and strong performance. Learn more about careers at ITW here! Working at ITW

ITW Specialty Films, a global division of ITW within the Specialty Segment, manufactures and markets specialized coated films for the Secure ID, Medical Specialty Bag, and Financial Card markets. The division leverages unique core competencies and technologies in films, foils, laminates, and holography to address customer needs. The division operates in 5 manufacturing facilities (US, UK, and Germany), and offers a fun, fast-paced work environment with a dynamic, collaborative, growth-oriented team.

The Operations Manager for our Cranbury, NJ plant is a key member of our management team who is responsible for all safe manufacturing activities, continuous improvement, and strategy for the facility.  The role directly manages the cell leadership, facility manager, customer service, and project design manager.  The Operations Manager will lead the manufacturing teams to ensure timely delivery of products meeting the customer’s requirements, in quantities that meet sales demand and ensure lowest cost, profitability and growth consistent with ITW objectives.  They will both define and deliver plans to improve all aspects of plant performance in line with the ITW Business Model and Financial expectations, in addition to providing strong leadership to the business in-line with ITW’s culture and core values. This is a fantastic opportunity for professional and personal development to continue to grow in your career.

Essential Duties and Responsibilities

• Safe manufacturing of quality products utilizing the ITW Business Model
• Health and Safety
  • Execute the Safety Management System and drive a proactive safety culture to achieve / sustain zero incidents
  • Lead by example and inspire the team in establishing a safety-first culture.
  • Ensure that those persons under their control are competent and have sufficient information instruction, training and resources  
  • Create a culture of reporting accidents, near misses, investigating incidents, identifying hazards and implementing control measures to prevent occurrences.
• Gain an expertise on the ITW Business Model and drive business results through utilization of the tools through empowerment of others.
  • Enables growth through market leading customer facing metrics
  • Leads from a local Divisional perspective and influences peers around the 80/20 business model
  • Drive continuous improvement through utilization of the ITW Business Model
• Plans and executes against short / long term priorities concurrently
• Optimizes plant performance to support the business’ core customer-centric value propositions of quality and lead time
• Ensure inventory of stock is maintained in accordance with ITW policies, stock accuracy, MOH and grading concerns.
• Is highly knowledgeable about the manufacturing process, local, state, regional and national regulatory climate (EHS) and division operational metrics
• Assures organic growth is supported via owning local capacity planning/utilization for the “80” based on the ITW Business Model
• Proactively supporting customer back innovation programs & NPI
• Oversees resource allocation for local sourcing & supply chain, maintenance, shipping & receiving etc. and strives to lessen complexity
• Conducts external scan to identify new technology, trends and obsolescence threats and develops strategies to advance competitiveness
• Designs the supply chain to support strategic customer-facing metrics
• Consistently Delivers on commitments
• Actively monitors plant performance, maintaining business metrics to drive focus and for improvement
• Tracks differentiated customer focused metrics and delivers World Class – industry leading results
• Instill a culture of continuous improvement using all available resources with attention to employee involvement
• Successfully identify and develop talent for leadership pipeline

Position Skills and Qualifications

• Bachelor’s degree in related manufacturing or management discipline, such as mechanical, chemical, industrial engineering or business management
• 5-7 year’s work experience in manufacturing, 2-3 year's leadership role is preferred
• Experience with coating, ink MFG and hazardous chemicals is preferred
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Excellent verbal and written communication skills
• Accurate and precise attention to detail
• Ability to perform mathematical calculations to assess capacity, volume trends and future state needs
• Excellent problem-solving skills with focus on continuous improvement techniques.
• Travel < 10%, some international may be required

Leadership Competencies:

Delivers Results:

• Guides team with tools and processes needed to be efficient and effective
• Allocates resources appropriately and manages conflicting priorities
• Application of the 80/20 business model - strong ability to navigate complexity, to bring focus and simplify strategy

Strategically Positions Business to Win Markets:

• Demonstrates sound business judgment
• Aligns team strategy to broader function and divisional needs
• Anticipates future trends—does not only focus on current results

Develops and Manages Talent:

• Manages and develops a high-performing team
• Coaches, mentors, and develops talent by providing tools and techniques that improve their effectiveness
• Helps others understand how their choices and decisions impact the business.

Leads Effectively:

• Highly effective cross-functional influencer, communicator, and collaborator
• Responds quickly, decisively, and ethically to changing situations
• Holds self and others accountable for living the ITW culture and values.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.