Operations Manager - ASUS - Avmax Montana Inc

The Operations Manager (ASUS) is responsible for overseeing all activity of the Avmax Spares US operations, based in Jacksonville, FL. The Operations Manager will observe and analyze the overall efficacy of the department, recommend improvement strategies to management.

The incumbent will oversee the warehouse team and collaborate with the sales department to ensure things are moving smoothly and efficiently.

Reporting

The Operations Manager (ASUS) reports directly to President-US Operations.

Core Competencies

• Interpersonal skills
• Effective written and verbal communication
• Problem-solving
• Professionalism
• Leadership
• Attention to detail
• Customer service / sales-oriented

Key Performance Indicators / Duties & Responsibilities

• Supervise the day-to-day operations to ensure department goals are met.
• Lead the warehouse team; monitor and drive key performance metrics.
• Collaborate with the sales department to ensure organizational targets are met.
• Recommend process improvement initiatives to management that drive year-over-year improvement; streamline and optimize day-to-day operations.
• Build and maintain relationships with clients to ensure excellent customer service.
• Provide after-sales support to clients to resolve issues and maintain a positive relationship while maintaining Avmax's standards of operation.
• Monitor inventory levels and provide best business practice on how best to achieve department goals.
• Monitor sales targets; proactively communicate status reports and issues to manager.
• Provide oversight on potential sales strategy for ASUS local markets.
• Create and maintain a strong safety culture and work environment.
• Take lead role in the planning and executing of the department budget.
• Mentor warehouse and sales staff.
• Other duties as assigned.

Qualifications

• Degree or diploma in a relevant field (e.g. business administration, logistics) required.
• Experience with complex operational improvement projects and demonstrated ability to adapt and innovate.
• Ability to understand work flow and business processes.
• Demonstrated ability to work and communicate effectively as part of a team within a fast-paced environment supporting multiple projects.
• Sound analytical and problem-solving skills.
• Ability to work independently.
• Meticulous attention to detail.

Experience

• Minimum 5 years of experience in a sales/business administration role.
• Minimum 2 years of supervisory experience in a warehouse/manufacturing environment.
• Aviation experience considered a strong asset.
• Experience with Quantum or other large ERP systems considered an asset.
• Intermediate/advanced user of Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong ability to adapt to new software/technology.

Company Regulatory Training Requirements - Training will be conducted online unless otherwise specified

• HR & IT Orientation (instructor-led)
• Safety Orientation (instructor-led)
• Occupational Health and Safety
• Safety Management System (SMS)

Training Requirements Mandatory for all employees

• Respect in the Workplace Training
• Workplace Violence and Harassment Training
• Diversity in the Workplace Training
• Workplace Bullying Training for Employees All Jurisdictions

NOTE: Most training modules will be assigned as part of the onboarding program and must be completed within the first 3 months of employment. Please refer to your onboarding schedule for further details.

Safety Training for Safety Committee Members - (Only Applicable to employees who will be part of the Safety Committee)

• A Guide to Workplace Incident Investigations
• Health and Safety Committee Training for Committee Members

Elective Programs / Courses

Elective programs and/or courses should meet at least one of the following criteria:

• Alignment with core competencies / KPI's, as outlined in the current position profile;
• Development of one's skillset for career progression.
• Elective courses can be aligned with a performance development plan. To find out more information please contact your Human Resources Department.

Avmax thanks all applicants for their interest, however, only those candidates under consideration will be contacted.

Avmax is an EEO/AA employer and does not discriminate on the basis of sex, age, race, color, religion, disability, national origin or sexual orientation. Avmax is a drug free work environment and participates in pre-employment and random alcohol and/or drug screening.