Operations Manager (Administration and Finance) - City of Boston

The mission of the Mayor's Office of Housing (MOH) is to make Boston a more equitable and inclusive city where all residents can thrive. MOH oversees programs that create and preserve affordable housing, support homeowners and renters, provide housing and services to homeless individuals and families, and develop city-owned property. The Mayor's Office of Housing seeks to carry out its mission through a lens of promoting diversity, equity, and inclusion and addressing the effects of systemic racism in our city.

Within MOH, the Administration and Finance (A&F) division is responsible for managing the department's budgeting, accounting, procurement, legal, loan management, and compliance functions. Under the direct supervision of the Deputy Director for Administration and Finance or designee, the Operations Manager will coordinate A&F processes for the department and assist the Deputy Director in ensuring the efficient and effective operations of the division.

• Works with divisional leadership to develop and implement appropriate policies and procedures governing the day-to-day operations of the division. 
• Trains and provides technical assistance to department staff on administrative and financial policies and procedures.
• Leads the design, training, implementation, and maintenance of the division’s software and project management tools, technology, and professional development needs.
• Identifies and implements system and process improvements to enhance the performance and efficient operation of the division.
• Coordinates projects within the division, across the department, and with other City agencies.
• Coordinates with the Information Technology team and operations managers across the department on the development and implementation of systems, policies, and procedures in support of the department’s goals.
• Works with division leadership to develop annual strategy goals and performance measures and implements systems to track progress against those goals.
• Coordinates administrative and financial documents and transactions for the department, including federal grant agreements, interagency agreements (MOAs/MOUs), vendor setups, and employee travel and reimbursement requests.
• Oversees the department’s office supply needs.
• Supervises the Administrative Assistant and ensures front desk reception coverage for walk-in visitors and phone calls.
• Oversees the interdepartmental system of checks & balances on vendors/recipients (“Loops”), supports Public Facilities Commission  (PFC) vote requests, and prepares the PFC’s monthly agenda. 
• Participates in special projects as assigned. 
• Performs other related duties as required by the position. 
  
  

• At least four (4) years of full-time or equivalent part-time experience in public administration or operations management, with at least three (3) years of experience in the field of administration and finance. 
• Familiarity with the City of Boston’s financial processes is preferred.
• Familiarity with Federal and State programs preferred.
• Excellent organizational and communication skills.
• Demonstrated supervisory skills preferred.
• Strong personal computer skills (Word, Excel & Access).
• Appropriate educational substitutions may be made.
• Ability to exercise good judgment and focus on detail as required by the job.

Please attach a cover letter to your resume when applying for this position.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: Non-Union/NU-25

Hours Per Week: 35

Please refer to the Salary Information section on the Boston Career Center site for more information on compensation. For each Salary Plan, salaries are listed by Grade and Step.