Operations Manager 1, Multi-Service - Sodexo

Role Overview

Sodexo is seeking an Operations Manager for InReach located in Rolling Meadows, Illinois.

Join our mission to transform the convenience industry by putting people first and obsessing about extraordinary food and drinks. We just can’t bear the thought of being boring.  We like to have fun and be a bit quirky.  We work in a buzzword-free zone. We look for what’s new, what’s next, and what the future holds…we invite you to be part of our exciting future. Valid Drivers License is required. 

With InReach, you get to be a hero to clients and guests every day. We’re all about phenomenal service and technology that fosters everyone’s trust.

Our culture is to do the right thing – always. We are a diverse group, and we are all about inclusion, wellness, sustainability and supporting local partners. Reducing single-use plastics, feeding the hungry, responsible sourcing, community assistance, and using products and ingredients with a lower carbon footprint – it’s all part of who we are, and it’s embedded in our daily actions.

The successful candidate will:

• Direct daily operation at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.
• Supervise day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.
• Assist in the development of new business service(s) for the client and implements the service program(s).
• Establish a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexo safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.
• Manage the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.
• Establishes operating standards, implements quality improvements and communicates them to employees.
• Promotes and supports workplace diversity and inclusion initiatives.

 Is this the right opportunity for you?  We are looking for candidates that have: 

• At least 3 years of relevant route experience, including at least 2 years of supervisory experience 
• Valid driver’s license and acceptable driving record 
• An effective communicator and collaborator, with passion for developing talent 
• Must be able to demonstrate urgency and problem-solving skills, with a dedication to customer service and holding drivers accountable 
• Ability to work with database inventory management software, Microsoft Outlook, Excel and Word 
• Ability to lift, push, and pull 50 lbs and able to perform work in outside weather conditions 

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.  

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years   

Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services