Operations Manager 1, Multi-Service - Sodexo

Role Overview

Sodexo is seeking an experienced Multi Service Operations Manager for a manufacturing site in Andover, MA. In this role, you’ll serve as the primary point of contact for Security Services, vendor management, maintenance and receiving operations. Reporting to the Director of Facilities Operations, you’ll manage first shift operations and lead a team of 15+ employees. If you’re a dynamic leader with a passion for operational excellence and team development, this is your chance to make an impact at a critical location for one of our Global Partners.

Corporate Services 

Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.  

What You'll Do

• Oversee day-to-day facilities operations including security, contracted services, maintenance, janitorial and receiving operations.
• Ensure employees have the necessary equipment and resources to meet goals and deadlines while leveraging experience in managing building maintenance.
• Supervise and prioritize day-to-day tasks, delegating authority and ensuring operating standards are met.
• Ensure a safe work environment through safety training, equipment maintenance, and compliance with Sodexo’s safety programs and government regulations.
• Implement and communicate quality improvements, while promoting workplace diversity and inclusion initiatives.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Bachelor’s Degree or equivalent experience.
• Proven leadership experience with measurable results and accomplishments.
• Strong technical knowledge in environmental services, maintenance, security, and safety systems.
• Hands-on support skills, including troubleshooting and training.
• Business and financial acumen with a solid understanding of P&L.
• Exceptional customer service, relationship-building, and communication skills.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years   

Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services