Operations and Logistics Manager (Remote) - Trashie

Trashie is a rewards platform transforming the way we recycle clothing, fashion, and textiles. With joy and simplicity at its core, Trashie incentivizes recycling by offering rewards to popular online brands. The Trashie Take Back Bag stands as the premier choice for clothing recycling in the USA, ensuring that over 90% of collected items find new homes. In 2023 alone, our Take Back Bag reclaimed 2.9 million pounds from waste, with over 75% finding new homes through redistribution and more than 20% undergoing recycling processes.Founded by women, Trashie tackles the staggering issue of the 50 billion garments discarded annually in the US. Our dedicated team, together with our passionate community, is spearheading vital systemic change. Join us!

Job Overview:

Exciting opportunity to join the Operations and Logistics team of the fastest growing sustainability rewards platform!  

We are seeking a results-driven Operations and Logistics Manager to lead our operational and logistical functions for our Take Back Bag. This pivotal role involves managing key partnerships, supply chain coordination, and ensuring excellence in our fulfillment and logistics processes. The ideal candidate will be adept at driving efficiency, fostering strong relationships, and ensuring seamless execution across all activities. 

Key Responsibilities:

Supply Chain Management: Coordinate and oversee the entire supply chain process from order receipt to final delivery of full bags at recycling facility. Manage relationships with bag suppliers, 3PL providers, shipping carriers, and recycling facilities to ensure smooth and efficient operations from start to finish. 

Operational Excellence in Order Fulfillment: Oversee the fulfillment process for Trashie Take Back Bag orders, ensuring timely and accurate execution that consistently meets SLAs. Manage relationships with third-party logistics (3PL) providers and oversee DTC outbound shipments. Oversee the reshipment grid to ensure timely and accurate reshipments.

Partnership Program Operations: Drive and oversee Partnership Program Take Back Bag Purchase Orders, ensuring alignment with timelines, inventory management, and cost controls. Coordinate artwork orientation, sample management, production, shipping, tracking and delivery to ensure flawless execution. Lead and manage all aspects of wholesale orders, payments, and custom program logistics.

Transportation and Distribution: Coordinate the transportation of goods, ensuring timely and cost-effective delivery. Select and manage relationships with carriers, freight forwarders, and third-party logistics (3PL) providers. Optimize routing and shipping methods to improve efficiency and reduce costs.

Inventory Management & Print Production: Monitor and manage inventory levels to prevent stockouts and overstock situations. Implement and maintain inventory control systems to ensure accuracy. Place and manage orders with print suppliers to ensure timely delivery while meeting standards of quality and cost.

Collaboration with Executive Leadership: Work closely with the Chief Strategy Officer (CSO) to align on strategic planning and operational initiatives. Support executive leadership with critical operations and ad hoc tasks.

Process Improvement: Engage in proactive problem-solving with Customer Service, Product, Ecomm and Engineering to address and resolve operational challenges. Drive initiatives to enhance efficiency, reduce costs, and improve service levels.

Performance Monitoring: Develop and track KPIs and OKRs to measure and improve logistics performance. Prepare and present reports on logistics performance to senior management.

Qualifications:

• Five years experience in an Operations role. 

• Proven experience as a Logistics Manager or in a similar role. 

• Strong understanding of logistics and supply chain management principles.

• Excellent project management skills. 

• Exceptional problem-solving and analytical abilities.

• Sustainability experience is a plus! Sustainability interest is a plus! 

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced and dynamic environment.

• Ability to travel domestically up to 10-15% of the year 

Why Trashie?

• Trashie is the only rewards platform leveraging sustainability to generate revenue and drive real impact through consumer behavior.
• We are not making a difference in the environment but also setting a new standard for how businesses can contribute to a more sustainable future. We diverted over 2.8M pounds of landfill in 2023; and will double that in 2024!
• With over 350k customers already, Trashie is addressing a massive Total Addressable Market of over 200 million US individuals interested in sustainability.
• Our team is composed of smart, dedicated members who are passionate about driving change.

Trashie is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We have strict wage minimums, generous benefits, and personal leave policies. Our goal is to provide safe, rewarding, and empowering work environments for all who interact with our company.