Operations Hiring Manager - Rapid Response Monitoring

Title: Operations Hiring Manager

Location: This position is 100% in-office and reports to our facility on site in Syracuse, NY.

About Us:

Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Job Summary:

As the Operations Hiring Manager at Rapid Response Monitoring, you will be responsible for overseeing the recruitment and selection process to source, attract, evaluate, and hire top tier talent that aligns with the organization’s goals and culture. This role involves collaborating externally with local universities and members of the community to ensure the Rapid Response name and brand are well known. Internally, the position requires consistent communication with Human Resources, and Department Heads to ensure the hiring practice for each organization, department and team is efficient and fair. The Operations Hiring Manager will manage a team of Hiring Professionals that will coordinate the end-to-end lifecycle of recruitment, all the way from defining job requirements and expectations to onboarding successful candidates.

Salary Range: $80,000 - $95,000

What awaits you at Rapid Response:

• A family environment designed to focus on your professional growth and development and the development of the Hiring Team.
• Annual salary increases and performance bonuses
• Medical, Dental, Vision, and 401k
• Paid Vacations and Sick Time
• Wellness Program and Wellness days off
• Internal advancement opportunities
• The opportunity to make an impact on communities across the country every day

Responsibilities:

• Talent Recruitment Strategy: Design and execute a customized recruiting and hiring strategy for each specific team and organization. Ability to adjust and change strategy based on market trends and organizational needs.
• Candidate Sourcing and Screening: Develop a consistent method and approach that will allow the team of recruiters to source for, screen and present impressive candidates.
• Interview and selection: Play a key role in interviewing candidates and then lead the entire evaluation and decision-making process for final candidate selection.
• Collaboration: Act as a liaison between Department Heads and Human Resources to ensure all new hire employment transactions are communicated and planned.
• Applicant Tracking System: Responsible for the management and upkeep of our applicant tracking system, ClearCompany. This system allows us to drive an effective and efficient hiring process.
• Team Management: Responsible for overseeing the Operations Hiring Team, which includes training, performance reviews, goal setting and workload distribution and assignment.
• Compliance: Ensure all hiring practices comply with all applicable labor laws.

Basic Qualifications:

• Associate’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of proven experience in recruitment or hiring management.
• Strong interpersonal and communication skills.
• Knowledge of labor laws and best practices in recruitment.
• Strong problem-solving abilities and a customer-focused mindset
• Ability to work independently and collaboratively in a fast-paced environment

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience using the applicant tracking system, ClearCompany.

COVID-19 Requirements

• Must be vaccinated against COVID-19. We are not requiring boosters at this time.

Additional Information

Rapid Response offers competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.