Operations Engineer - Last Mile Benchmarking, Rural Super Rural (RSR) Delivery - Amazon

Description Amazon is searching for an innovative and solutions-oriented Operations Engineer to be a part of our global initiative of developing and delivering the next generation of world-class systems. Successful candidates are natural self-starters who have prior engineering experience in the integrated project life cycle, including development, design, implementation, enhancement, and support. As an Operations Engineer for Amazon, you will be able to work with some of the most talented engineers in the design, development, and delivery of systems around the globe. You will lead initiatives and complex cross-functional projects or programs in ambiguous and complex problem spaces. You integrate systems for safety, security, stability, and efficiency. You participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs. Come help us make history! Key job responsibilities - Represent the RSR Program as SME for design and process improvements at sites in the assigned region. - Work with stakeholder teams to understand critical to cost and quality performance metrics, to ensure project focus is addressing the customers most pressing needs. - Deep dive site specific escalations, and propose recommended improvements to processes. Test, Iterate, and Implement approved process changes. - Actively seek feedback from customers and stakeholders, combined with data collection and deep dives to set the direction of onsite process improvements. - Establish relationships with key operations and program leaders to drive efficient assessment and implementation of improvement initiatives. - Be present on site for data collection, pilot launch and evaluation, and design/process change implementation to support RSR Process Engineering and Operations as SME. - Build scalable tools to support network level changes tied to site specific escalations. - Improve overall SLA from escalation to implementation. Comfortable working under a sprint and agile approach. - Remain flexible to both scrappy and complex solutions, partner closely with Operations and Safety. - Schedule and conduct regular update calls with stakeholders and team leadership. *This role is available across multiple regions in the United States with corporate office locations assigned to Seattle, Nashville, Tempe. *Up to 50% travel required A day in the life The Operations Engineer for RSR will work closely with individual and regional site operations and safety, often traveling to the site for in person support, to evaluate, propose, and implement solutions to improve RSR processes and metrics. This hands-on role will require problem solving and a flexible mentality to come up with scrappy solutions for the network. Expect to organize and conduct regular project status updates and reviews with multiple levels of stakeholders. About the team At Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything from firm engineering to project execution and final hand-off to our customers. We are a diverse, upbeat, creative team of engineers and managers working on a daily basis to ensure that our internal customers have capabilities to deliver on the Customer Promise. We not only build, but we are also consistently improving our capabilities at Amazon. Continuous improvement is the ongoing enhancement of our systems designs, through incremental and breakthrough developments. We are continually raising the quality bar, and are never satisfied. We are the Team! We collaborate, support, help and leverage each other in delivering on the business objectives. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USA Basic Qualifications - Bachelor's Degree in Industrial Engineering, Mechanical Engineering, or other STEM field - 3+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation - Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems - Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.) Preferred Qualifications - Master's degree - Experience Experience working with Material handling equipment (MHE) - 4+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,300/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.