Operations Coordinator - Vendor & Production Management - Sock Club

The Company

Are you a person who is passionate about hard problems, enjoys driven and talented people, and adds your creative personal touch to the work you do? Then you have come to the right place! Around here, we get pretty excited when it comes to delivering memorable experiences and quality custom products in innovative ways. We’ve been fortunate to work with brands such as Google and LinkedIn, and clients like Bad Bunny, Billie Eilish, and Kacey Musgraves.

At Sock Club, we believe no task is insurmountable as long as you cultivate a collaborative team of innovative minds that not only understand a vision, but more importantly, want to share in it. 

The Team

We're a dynamic team of builders, developers, designers, and innovators dedicated to transforming our industry. At our core we are multitaskers and hard-workers that are eager to take on a challenge. We learn from losses, celebrate successes, and raise the bar together.

When you’re on the job, we want to motivate you - not just to invest in the company’s future, but also in your own. 

The Role

Sock Club is seeking an Operations professional to join our small, yet mighty, Operations team. The ideal candidate is an excellent communicator, detail-oriented, has a technical aptitude, and is excited to problem solve, each day. 

In this role, you will influence and shape how we do our best work by coordinating with our domestic and international suppliers, as well as leading a variety of efforts across our sales, design, marketing, and engineering teams. 

Your Responsibilities include: 

• Lead daily production coordination by active management of our orders and suppliers from approval through delivery 
• Execute and improve our speed advantage in the market 
• Deliver our final value proposition to our client’s through timely order execution and diligent quality control  
• Strategically manage production costs and opportunities to maximize profits 
• Outline opportunities and execute new processes, tools, and automations to optimize our team, vendors, and supply chain efficiency 
• Effective and timely communication to Sock Club team’s and client’s regarding production timelines and products
• Prompt review of internal and external errors, with follow through on resolution

You are:

• Inspired by a fast-paced, growth-minded environment
• A self-starter with a proven ability to deliver results with minimal assistance
• Highly curious, solution-focused, and excited to dig into the root cause  
• Organized with a keen eye for detail
• A clear, helpful, and encouraging communicator 
• Focused on consistent improvement for our team and our supply chain 

You have experience: 

• Collaborating closely with internal teams to plan and execute projects
• Analyzing, interpreting, and making decisions based on data and statistics
• Creating project initiatives including supporting financials, timelines, and cost analysis
• Balancing several projects simultaneously
• Developing insights-driven quantitative analysis or predictive models using Google Sheets, Excel, or other. 

Helpful skills, but not required*

• You have familiarity with SQL*
• You have previous B2B experience* 
• You have promotional product experience* 

Why You’ll Love it Here: 

• Generous PTO, health benefits, 401k match, and profit-sharing 
• A casual and engaging office in Austin (hybrid possible)
• Continuous learning opportunities through mentorship, training, and working with cutting-edge tools
• Highly collaborative culture with passionate, smart teammates  
• Growth potential as we rapidly scale our operations and go-to-market engine

Unsure about your qualifications?

You should apply anyway!

LinkedIn examined their users' job search behavior and found that women are less likely to apply for a job that they aren't fully qualified for, while men will apply if they meet only some of the desired qualities.

Whether you fit into these two categories, or somewhere else on the spectrum, take a chance on that application. You may just be the perfect fit!

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