Operations Coordinator - Cox Health
Springfield, MO
About the Job
Summary
Best in Class Work Environment
- 5x Modern Healthcare Best Places to work
- America’s Greatest Workplaces 2023 – Newsweek
- Best Employers for New Grads 2023- Forbes
- Greatest Workplace for Women 2023 - Newsweek
Benefits
- Robust, fully customizable benefits package including Medical/Vision/Dental and more!
- No cost eCare visits
- Employer-provided mental health services for employees and eligible family members
- Retirement with employer match up to 5%
- Tuition discounts and reimbursement available for continuing your education
- CoxHealth Fitness Center and Child Care discounts
- Robust, fully customizable benefits package including Medical/Vision/Dental and more!
Job Summary
The Operations Coordinator will be working directly with both hospital and clinic leadership teams to operationalize and maintain internal and external customer processes and applications. This position collaborates within an integrated healthcare system. Internal customers include CoxHealth leadership, providers, and support staff. External customers includes patients and health care partners. This role involves working closely with various departments, including IT, marketing and operations to ensure programs are operationalized throughout the system. This role will proactively work with clinic leaders and team members to provide education to maintain standards that assist with communication and improve the patient experience.
Job Requirements
- Education
- Required: Bachelor’s Degree in Business, Nursing, Public Administration, or a related field OR at least 8 years' Clinical Management experience
- Experience
- Required: Experience in healthcare, business, or related fields
Preferred: 5 years’ in healthcare leadership
Skills
- Must be able to work effectively with staff, public, and external agencies
- Must have the ability to take initiative and to exercise good judgment and decision-making
- Problem solving
- Goal-oriented and able to maintain organizational priority skills
- Critical thinking, conflict management, negotiation, and personnel development
Licensure/Certification/Registration
- N/A