Operations Coordinator - Federal Realty Investment Trust

Federal Realty is a proven leader in the ownership, operation, development and redevelopment of premium retail real estate in the country's best markets. We are an innovative and dynamic real estate company that owns and manages a best-in-class portfolio of community shopping centers and mixed use properties. Federal Realty’s well-respected real estate investment and management team delivers a significant combination of small and large scale, value-add investments that make working at Federal rewarding. While Federal Realty is one of the largest publicly traded real estate investment trusts in the country, as measured by the value of our assets, we're functionally a small company by most standards and we operate that way. Team members with initiative and proven ability get involved in many facets of executing Federal’s business plan.

Federal Realty Investment Trust is currently hiring an Operations Coordinator to support the management team responsible for overseeing the following properties in California: Westage Mall in San Jose, San Antonio Center in Mountain View, East Bay Bridge in Emeryville/Oakland, Crow Canyon Commons in San Ramon, and Old Town in Los Gatos. The position will be based in San Jose. The ideal candidate will be a self-sufficient, self-starter who is detail oriented and organized, can prioritize and multitask, and thrives in a fast-paced dynamic environment. The Operations Coordinator must have an energetic attitude and enjoy working in a team environment performing administrative and project-oriented tasks that ensure the smooth operation of the centers.

• Office:
• Act as the initial point of contact for tenant, vendor, and customer inquiries.
• Order office supplies as needed for the Crow Canyon on-site office.
• Operations/Construction:
• Supports the Property Manager, Chief Engineer and Security Director on all administrative tasks, including but not limited to creating work orders, scheduling contract work, drafting & routing contracts and tracking vendor insurance.
• Coordinates and maintains the property management contract database.
• Assist with non-commercial activity application program.
• Manage Open/Close notices and issues a Notice of Non-Responsibility as needed.
• Reviews security reports and forward to appropriate personnel as instructed.
• Accounting/Financial Support:
• Work with the Accounting and Operations teams as the main point of contact for accounts payable bill upload and coding, account research and setting up vendors in Nexus.
• Assist the Property Manager and Assistant Manager in preparation of annual budgets and other financial reports, including quarterly accruals and forecasts.
• Tenant Communication:
• Maintain tenant and vendor contact list, as well as the MallCast database.
• Generate tenant notifications via memo for food court maintenance, property events, operational reminders, and general property repairs.
• Perform other duties as assigned 

• 3+ years’ administrative experience, retail property management a plus
• High school diploma required, college studies preferred
• Proven ability to be adaptable, organized and successfully handle multiple tasks simultaneously
• High level of skill in Microsoft Office programs including Outlook, Word and Excel
• Excellent verbal and written communications and time management skills
• Must possess a good attention to detail with the demonstrated ability to be self-sufficient and work independently
• Excellent customer service skills, with an ability to resolve disputes or complaints
• Proven ability to work collaboratively with others and thrive in a team-oriented, fast paced environment

Salary Range: The typical base pay range is $70,000-$80,000 per year plus bonus. Salary is determined by job-related skills, experience, and relevant education or training.

Federal Realty Investment Trust is an Equal Opportunity / Affirmative Action employer. Federal values a diverse workforce and is committed to providing equal employment and advancement opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetics, sexual orientation, or protected Veteran status.

Federal Realty Investment Trust does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Federal Realty Investment Trust and Federal Realty Investment Trust will not be obligated to pay a placement fee.

If you are unable to submit your application online, please call 301-998-8100.