Operations Coordinator - Randstad USA

job summary:

We are looking for an Operations Coordinator for our client based in Murfreesboro, TN to a full a full time opportunity. The purpose of this classification is to perform functions in the areas of operations, planning and coordination for the provision of 911 emergency communications services. Additionally, these functions will also apply to the District's integration with the State of Tennessee Next Generation 911 network.

 
location: Murfreesboro, Tennessee
job type: Permanent
salary: $61,073 - 66,420 per year
work hours: 8am to 4pm
education: Associates
 
responsibilities:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. The 911 Operations Coordinator reports directly to the Director or in their absence the Assistant Director.

• Ensures District compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures applicable to the District; initiates any actions necessary to correct deviations or violations.
  
  
• Assists in coordination of 911 emergency communications activities with those of county departments, municipalities, emergency agencies, public safety agencies, state and federal governmental agencies, community organizations, outside agencies, or others as needed; coordinates such activities as disaster planning, emergency procedures, training/exercises, disaster recovery, equipment operations, and coordination of efforts to ensure the continuity of 911 system operations.
  
  
• Performs resource management activities, including the District's fixed assets inventory, spare equipment, and disposal of surplus property or other resources.
  
  
• Prepares, directs, and conducts training classes for staff members, or other individuals concerning specific areas of 911 emergency communications.
  
  
• Communicates with various public safety agencies, community organizations, officials, and the public; acts as a liaison with federal, state, and local agencies; advises, communicates with, and/or disseminates information to government officials, staff members, the media, outside agencies, community organizations, the general public, or others as appropriate for resolving problems, exchanging information, and coordination of work activities.
  
  
• Prepares or completes various forms, reports, correspondence, lists, schedules, emergency plans, policies, procedures, press releases, training programs/exercises, 911 emergency response assessments, reference/resource materials, or other documents.
  
  
• Receives various forms, reports, correspondence, 911 emergency plans, policies, procedures, budget reports, invoices, manuals, reference materials, or other documentation; reviews, completes, processes, forwards, or retains as appropriate.
  
  
• Operates a computer to enter, retrieve, review, or modify data; verifies the accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, or other software programs.
  
  
• Maintains files of District activities and other documentation as needed for record-keeping.
  
  
• Operates a variety of equipment and tools associated with 911 emergency communications activities, which may include a motor vehicle, radio communications equipment, uninterruptible power system (UPS) equipment, audio/visual equipment, or general office equipment.
  
  
• Attends various meetings, serves on committees, and makes 911 public education presentations as needed.
  
  
• Maintains comprehensive, current knowledge of laws, regulations, and guidelines pertaining to 911 emergency communications systems; maintains an awareness of new practices, equipment, trends, and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
  
  
• Provides twenty-four-hour emergency response capability. Will be required to provide on-call emergency response, typically on a rotational basis.
  
  
• Must be capable of arriving on-site at the Auxiliary PSAP within one hour of notification.
  
  
• Completes work at assigned workstation determined by supervisor.
  
  
• Works hours as scheduled by supervisors.
  
  
• Operates