Operations Coordinator - Servicon

Who We Are:

We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can manoeuvre quickly to support the needs of our people and clients.

 

Our goal is to become a trusted partner, not outsourced vendor.

 

One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.

Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

 

The Role:

The Ops Coordinator is a visible and integral role in supporting the Operations Team.  Being part of this team and helping them be successful is its own reward! The Operations Coordinator will work directly with the Operations team in support of employees, clients, and operations team members. Handling critical tasks from simple to complex, the selected team member will do so with an eye towards detail and excellence.

WHAT YOU WILL DO:

• Provide administrative support by handling phone calls, email, scheduling meetings, and coordinating department events.
• Partner with Operations team managing contact and relationships with client stakeholders. Work closely with client assigned staff to document issues and escalated areas of concern.
• Coordinate Quarterly Business Review: information gathering via databases.
• Work collaboratively with Operations management team and Human Resources in support of hiring activity such as entry of job requisitions, interview schedules, post-offer/pre-employment candidate tracking, new hire on boarding, badging, and site access.
• Responsible for presenting at weekly meetings.
• Oversee collection of relevant employee file documents, with specific emphasis on maintaining the highest level of confidentiality.
• Responsible for extracting data from HRIS system for monthly reporting and billing.
• Work closely with Operations team to manage billing and accounting reports: headcount, account changes, and discrepancies.
• Other duties as assigned.

#AppCast

What It Takes to be Successful:

• Ability to successfully complete background check.
• Ability to work in the office Mon -Fri
• High School diploma or GED equivalent
• Min. 2 years related admin support experience.
• Excellent oral and written communication skills.
• Exceptional interpersonal and engagement skills, strong customer-service orientation
• Bilingual (English and Spanish) preferred.
• Ability to effectively manage competing priorities and possess strong organizational skills.
• Must be able to maintain confidentiality and appropriately manage sensitive information.
• Proficient with Microsoft Office: Word, PowerPoint, Excel

Why you will love it here:

• A friendly, respectful, energetic corporate culture that will allow you to thrive.
• Work in an environment where you can see the difference you make daily!
• Competitive hourly pay.
• Paid time off includes vacation, sick, holidays, bereavement, and jury duty.
• Health benefits (medical/dental/vision)
• Employee Assistance Program (EAP)