More Information about this Job:Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response. JOB SUMMARY The Operations Control Specialists exercise operational control authority and provide operational guidance, in accordance with 14CFR135.619 and the company GOM, to pilots on day-to-day operations, to include regulatory compliance issues, pertaining to Company Policy & Procedures and Federal Aviation Regulations (FAR). This individual also assists the Central Communications Center, Maintenance Control, and Medlink in providing mutual management of air ambulance crews performing the Company mission. Our Operations Control Specialists have extreme attention to detail to provide risk analysis assessment across the service area through evaluation of pilot capabilities, weather trending, and type of flight. Provides real-time, in-house, mutual management of Company air ambulance crews in conjunction with the on-duty Central Communications Center. ESSENTIAL FUNCTIONS/DUTIES • Provides Operational assistance and Operational Control • Monitors, evaluates, and reports upon requests of pertinent weather information from in-house weather advisory service to Company pilots. • Advises Company pilots of operational windows in support of air ambulance transports. • Provides real-time, in-house, mutual management of Company air ambulance crews in conjunction with the on-duty Central Communications Center. • Provides risk analysis assessment across the service area for Bases through evaluation of pilot capabilities, weather trending, and type of flight. • Will exercise operational control pursuant to OPSSPECS A008, and using Aviation Crew Resource Management escalation, will decline, cancel or abort all flights that appear to be unsafe or gives cause for concern. • Prepares operational reports as directed by the Senior Director of Flight Operations and Operations Control Center Manager. • Works with the Senior Director of Flight Operations, Director of Operations and Operations Control Center Manager. • Works with the Senior Director of Flight Operations, Director of Communications and the Operations Control Center Manager to develop, test, and revise as needed the Company EAP/PAIP. • Conducts classroom training in accordance with 14CFR135.619, and relevant subjects as outlined by the Company manuals for new-hire and recurrent pilot training classes, and Communications Specialists training classes. • Performs other duties as assigned QUALIFICATIONS Education • High school diploma or equivalent; Bachelor's Degree preferred • Must satisfactorily complete a FAA required initial and annual recurrent knowledge and practical examination (training provided) Skills • Experience in Part 135 helicopter EMS industry desired • Meteorologist background desired • Pilot background desired • Familiar with Federal Aviation Regulations (FAR's) • Critical Thinking at an Operational level Experience • Demonstrated managerial or supervisory experience in related field | Job Description :
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
• Duties require the employee to regularly reach with hands and arms; speak and hear
• Duties require the employee to sit for long periods of time, and frequently stand, and walk
• Specific visions abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
• Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
• One Team - We respect each other and achieve together what no individual can alone.
• Innovation - We are driven to develop solutions that inspire progress.
• Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
• Ownership - We are accountable for what we do and take pride in how we do it.
• Citizenship - We are dedicated to being good stewards in the communities we serve.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.