Operations Attendant (Lead) | Atlantic City Boardwalk Hall - Oak View Group

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview:

Lead Team members are responsible for the cleanliness of the facilities and for pre and post event set-up and tear-down for the Atlantic City Convention Center and Jim Whelan Boardwalk Hall. They provide and maintain the cleanliness throughout the entire venue as well as keeping the environment safe and hazard free for entertainers, guests, patrons, and staff. They are responsible for the pre-event set up, ensuring the venue is ready to go for “SHOW TIME”! They must communicate in a friendly, respectful and understanding manner with both colleagues and guests alike. They must politely give consistent, timely and accurate information and find answers when unsure. Oversee part time personnel during shift and maintaining the appearance of the facility and all associated equipment. Must be a team player, cooperate with employees within the department as well as other departments.

 

This role will pay a salary of $19.59.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

 

Expiration 6/15/2024

Responsibilities:

• Ensures that the needs of events during his/her shift are being met.
• Oversees the set-up of meeting rooms to ensure client requests are met.
• Ensures the cleanliness of meeting rooms, common areas and pathways to and from the building and meeting room, during his/her shift.
• Ability to quickly understand and execute specific directions
• Directs and assists staff with daily workload including set-up and tear-down of rooms sets, cleaning rooms and common areas, as well as back of the house.
• Attends and contributes to Operations meetings as scheduled.
• Serve as advisor to Operations Management regarding the execution of Convention Center/Boardwalk Hall policies and goals.
• Ensures that all Convention Center and Boardwalk Hall equipment is handled and stored properly and reports all deficiencies to the Operations Manager or Director of Operations.
• Must be observant and attentive to Housekeeping and Facility issues throughout the building(s)
• Must be willing and able to work flexible hours as established by the facility’s needs.
• Be flexible in accepting daily assignments / duties
• Responsible for training and identifying safety hazards and precautions for the part time staff.
• Responsible for maintaining standards training for new and existing employees.
• Ensures that event areas are ready for client inspection and handles all event checklists.
• Ability to physically perform the duties required of this position
• Ability to follow and respond appropriately to oral and written instruction
• Understand and comply with safety policies and procedures
• Complete other duties as assigned by Management

Qualifications:

Working Conditions:

Must be able to work safely in an environment containing caustic chemicals & cleaning materials (with appropriate personal protective equipment), debris, dust, and trash. Routinely required to work indoors and outdoors in the weather conditions prevalent at the time. The noise level in the work environments is minimal to moderate during non-event times and moderate to loud during event times. Typical hours include nights, weekends and holidays as necessary.

Special Requirements & Physical Demands:

• Prepare facilities for events as assigned including setting chairs, stages, tables, counters (Lifting up to 50 lbs.)
• Clean the grounds and perform trash removal as assigned
• Ability to walk long distances and stand for extended periods of time on a daily basis
• Ability to bend, stoop, reach and perform repetitive motions, unassisted, on a daily basis
• Perform work of a strenuous nature.
• Perform all other duties and responsibilities as assigned
• Availability to work weekends, nights and holidays as needed
• Ability to complete other duties as assigned by supervisor

Strengthened by our Differences. United to Make a Difference.:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.