Operations Associate (Full-Time, Night Shift) - Jackpot

About the Role:

Our Operations team is critical to our success and we are looking for a diligent and passionate full-time (30-40 hours per week) Operations Associate to help with our in-store lottery ticket operations. Reporting to the Operations Manager, you will be based on-site in Brooklyn, NY. The schedule is Tuesday to Saturday 1pm - 9:30pm. This is the perfect opportunity if you're interested in operations and are excited about furthering your career at a start-up and playing a key role in the growth of a new business!

What You'll Do:

• Be our ultimate lottery ticket processor by fulfilling customer orders in an organized and systematic manner
• Operate our retail store - duties include processing transactions, inventory management, organization, and cleaning
• Follow open and/or closing procedures for our retail and fulfillment location
• Ensure in-store equipment remains in good operating condition
• Troubleshoot basic technical issues on printing/scanning equipment 
• Escalate issues, concerns, and feedback as appropriate in a timely manner to the supervisor on duty
• Participate in special ad-hoc projects 
• Adhere to established operating procedures to maintain quality standards

You Ideally Have:

• A minimum of a High School degree or equivalent
• The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays
• Prior experience in retail, restaurant, or warehouse operations, or an interest in general operations management
• A passion for learning new processes and technologies

About You:

• You have grit, tenacity, and what people describe to be a "get it done" mentality. You don't believe any task is too big or too small for you
• You have a high attention to detail and are organized in how you work and get things done
• You fully own and are committed to your work. You don't believe in cutting corners and it shows in the quality of your work
• You get excited about and get your energy from fast-paced environments
• You are not bothered by change or shifting priorities. You've been described as adaptable and solutions-oriented

One of Jackpot's core values is Lifelong Learning. We don't believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you've read so far sounds exciting but your experience doesn't quite match what we're looking for, we strongly encourage you to apply anyway! We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to.

What We Can Offer You:

• Competitive hourly wage: $18/hr
• Benefits on par with leading, progressive tech companies (think 100% employee-only coverage, monthly HSA contribution, mental health offerings, etc.)
• 401k
• Paid parental leave
• Dedication to Lifelong Learning through our Monthly Speaker Series and Munch & Learns
• Monthly cultural and social events
• A culture of trust and accountability