Operations Assistant Manager at GPAC

Job Summary:
We are seeking a dedicated and detail-oriented Assistant Operations Manager to support our banking operations team. The ideal candidate will play a pivotal role in ensuring efficient operations, enhancing process effectiveness, and contributing to the enterprise risk assessment framework. This role demands exceptional organizational skills, a keen understanding of banking regulations, and experience in risk management practices.

Key Responsibilities:

1. Operational Oversight:


• Assist in overseeing daily banking operations to ensure processes are executed efficiently and in compliance with regulatory standards.
• Collaborate with various departments to streamline workflows and eliminate inefficiencies.
• Monitor and report on key performance indicators (KPIs) related to operational processes.


2. Enterprise Risk Assessment:


• Conduct and support enterprise risk assessments to identify potential risks impacting operations.
• Implement and monitor risk mitigation strategies in alignment with organizational goals.
• Ensure adherence to regulatory compliance and internal risk management policies.
• Prepare risk assessment reports and provide actionable insights to senior management.


3. Team Collaboration and Support:


• Provide guidance and support to operations staff, ensuring alignment with organizational objectives.
• Foster a collaborative work environment to drive team productivity and morale.
• Act as a liaison between the operations team and other departments.


4. Process Improvement:


• Identify opportunities to enhance operational processes and implement best practices.
• Utilize data analytics to track trends, predict issues, and optimize performance.
• Coordinate with IT and other departments for the implementation of process automation tools.


5. Compliance and Audits:


• Assist in internal and external audits by providing necessary documentation and insights.
• Stay updated on banking regulations and ensure processes comply with current standards.

Qualifications and Requirements:

• Bachelor’s degree in Finance, Business Administration, or a related field; Master’s degree is a plus.
• Minimum of 2 years of experience in banking operations, with a strong focus on enterprise risk assessment.
• Comprehensive knowledge of banking regulations, compliance standards, and risk management frameworks.
• Proficiency in data analysis tools and software (e.g., Excel, Power BI, or similar tools).
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving capabilities and attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Preferred Skills:

• Certification in Risk Management (e.g., CRMA, CRM) or relevant industry certifications.
• Experience with operational risk software tools.
• Knowledge of Lean or Six Sigma methodologies.

Why Join Us?

• Be a part of a forward-thinking banking institution that values innovation and excellence.
• Opportunities for professional growth and development.
• A collaborative and inclusive work culture.

Please reach out to 

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.