Operations Analyst - mPower Inc.

mPower is looking for a well-rounded Operations Analyst to join our team. Our team consists of experts and professionals who have experience in management, administration, consulting, and technology. This position seeks to implement positive mission-oriented change, to deliver tangible operational results, and to build and continuously improve the organization.

- Support project and task management and coordination, monitoring progress and providing updates as requested.

- Facilitate communications with internal and external stakeholders in support of various projects.

- Draft, review, and edit various documentation and materials which could also include graphics and visual representations of data. This includes materials such as internal, external, and client-facing communications, proposals, and deliverables.

- Conduct research to inform briefings regarding various back-office and client-facing projects and initiatives.

- Support process improvement initiatives by providing objective perspectives and feedback and recommending possible solutions.

- Support business development and capture activities which can include pre-proposal and proposal activities such as incumbent research, competitive analysis, opportunity assessments, and technical writing.

- Support internal governance and quality management processes and practices as well as their application to key business functions such as human capital management and IT.

- Assist with employee engagement efforts and events planning and coordination.

- 5 years of professional experience, which can include internships

- Bachelor's Degree or higher (2 or more years of experience can substitute degree requirements)

- Demonstrated proficiency with common productivity software such as Microsoft Office (e.g., Word, Excel, PowerPoint, Visio, SharePoint)

- Excellent verbal and written communication skills

- Strong time management skills and attention to detail

- Self-starter and quick learner with the initiative and ability to work independently and develop new skills

mPower, Inc. is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition), citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.