Operations Analyst 1 - Public Consulting Group

**Overview** PCG's Financial & Strategic Solutions (FSS) Center of Excellence (COE) within Health is seeking an Operations Analyst 1 for the Shared Solutions Group (SSG). The Operations Analyst 1 will ideally have data management skills within a health setting. PCG Health supports hundreds of healthcare providers and State Medicaid agencies to complete, review, and process Medicaid and Medicare cost reporting requirements. Throughout these project efforts the operations team is responsible for the intake of financial and statistical data and developing tools for the categorization of cost data by the business team leads. They complete the aggregation and automated input of data into approved Medicaid cost report templates, ensuring the accuracy of the calculation of results, completing quality assurance processes to ensure cost of data reconciles back to source files, and perform trend analyses to identify outlier issues. **Responsibilities** Duties & Responsibilities: Data Management Assess and transform Excel data to be compatible with pre-defined templates. · Load data into pre-defined templates and confirm correct entry and interaction with automated functions. · Identify and communicate data quality issues and summarize requirements for follow-up. · Validate data management tasks performed by other team members. · Manage a queue of data management tasks with prompt delivery and clear communication. Data Analysis and Validation · Produces reports on collected data within mandated time frames. · Conduct financial analysis of cost reports including trend analysis, variance analysis, and root cause data investigations. · Gather and interpret cost and/or ratio data to identify variances and trends, create reports and perform advanced analysis when necessary. · Perform "desk audits" of cost reports, validating data submitted against supporting documentation. · Creates Tableau analytics and other reports as necessary. Quality Assurance and Control · Performs multiple levels of quality control on various data sources. · Works collaboratively with colleagues to complete necessary desk and compliance reviews. · Monitor and track data received for projects. · Complete quality assurance checks for assigned projects. Client Service · Communicates with internal clients about data discrepancies, missing information, needed documents, upcoming deadlines, and status. · Appropriately escalate issues within the Team. Works within a team to accomplish other duties on the project to meet necessary deadlines. Other · Special projects as assigned. **Qualifications** **Required Skills:** · Strong interpersonal, organizational, time management, and written communication skills. · Demonstrate a detailed and process-oriented approach to problem-solving. · Demonstrate sound judgment in completing tasks and in seeking guidance when needed. · Demonstrate a positive attitude and demeanor; showing initiative, enthusiasm, and strong willingness to learn. · Demonstrate a commitment to deliver exceptional client service for internal and external clients. · Ability to report and track findings, review documentation, and notify management of key issues. · Ability to embrace change and flexibility. · Ability to juggle multiple assignments at once, prioritizing when necessary. · Attention to detail. · Ability to work independently and with a team in a remote environment. · Proficiency with Microsoft Office applications, specifically Excel, Access, and Word. · Experience with database software or visualization tools is also a plus. **Qualifications:** Education: Bachelor's degree preferred but will also consider similar experience. Experience: 1-3 years of analytical work - working in office or corporate environment required; proficiency with MS Office suite required; Experience with or knowledge of Medicaid, Healthcare, Education, and/or customer support is beneficial. Certification: + Remote work setting + Low to no travel expected (maximum 10% travel) **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.** **Remote Work Statement:** This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must: + be available during your set working hours. + have a safe, private, and distraction-free environment in which to complete your work, and + be able to give your full attention to the completion of your PCG job duties. Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. \#LI-remote **Compensation** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $45,000-$55,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **EEO Statement** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employmentregarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programsare based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. \> **Job Locations** _US_ **Posted Date** _1 week ago_ _(4/22/2024 1:18 PM)_ **_Job ID_** _2024-10338_ **_\# of Openings_** _1_ **_Category_** _Operation Support_ **_Type_** _Regular Full-Time_ **_Practice Area_** _Health Services_ Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.