Product Administrator I - 951 - COCC

Who we are...

COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.

What’s in it for you…

COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you’d expect from an award-winning employer plus:

• A customized training plan to successfully onboard you through your first year
• A robust employee training and development program aligned with career pathing objectives
• Generous PTO offering as well as competitive pay and benefits
• On-site fitness center / off-site fitness/wellness reimbursement
• Tuition Reimbursement
• Financial planning assistance with certified professionals
• Fun employee events such as company outings, trivia, sports leagues wellness events
• Peer recognition programs

What you’ll do…

• Provide operations support to ensure that service level agreements are met
• Run batch production schedules as assigned by shift manager and as defined by scheduling toolset
• Apply ad-hoc batch production changes to daily batch schedules as submitted by support personnel
• Report all abnormal batch production conditions to shift leader for follow up and resolution
• Monitor the “Alert” communication PC for special Operations requests
• Monitor the ATM network for error conditions. Apply corrective action as per supplied documentation
• Receive and post various file transmissions (ex. ACH) according to documentation and schedule
• Transmit various file transmissions as per documentation and schedule

What you’ll bring…

• High school or technical school diploma. Bachelor's degree or certification in IT, Computer Science, or similar fields is a nice to have but not required.
• Intermediate computer literacy skills

• Ability to communicate effectively with all levels of staff and management

Requirements...

This is a 100% on-site role in our Avon, CT office. The hours of this role are 3:30pm - 12am (2nd Shift).

• Ability to work occasional weekends and holidays as necessary
• Ability to work occasional weeks of over 40 hours as necessary

The salary range for this position is $45,000 - 60,360 annually

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we’ll be happy to get back to you!