Operational Controller - Gjelina Group

OPERATIONAL CONTROLLER

Salary Range: $80,000 to 95,000 per year (DOE and state)

ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, a flower shop, a home goods store, a bakery, or a restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR, or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer.

POSITION SUMMARY: Oversee procurement of supplies, materials, and services required for all of our outlets. This role involves managing the entire purchasing process, from sourcing and negotiating with suppliers. In addition to purchasing, this role oversees the transportation department. The Purchaser is responsible for directing, controlling, summarizing, and interpreting all relevant financial information of the company as it pertains to cost management. Ensuring cost management is heavily controlled will prevent financial overruns, avoid risk, and aid in future planning and growth. This role is the primary liaison between vendors and those placing orders, determining if the appropriate business solution was implemented. You will be responsible for proper costing reviews for all properties as well as being proactive in seeking opportunities to meet the needs of the business without sacrificing quality.

GENERAL ATTRIBUTES:

• To maintain product quality above all else, putting customer's satisfaction over profit.
• To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both your managers and your colleagues.
• To be decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done).
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance.
• To be flexible, responding quickly and positively to changing environments.
• To maintain high team focus by strong leadership, showing cooperation, and support to colleagues in the pursuit of department goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned):

Purchasing

• Identify, evaluate, and establish relationships with vendors to secure the best prices, quality, and delivery options.
• Investigate all variances in prices as a direct liaison to vendors.
• Create a culture and sharable system(s) to properly monitor, track, and audit negotiated prices and/or discounts on a daily basis to maintain price integrity across all aspects of the Group.
• Create and establish well-documented procedures for internal processes, from product requisitions to receiving and submitting invoices for approval.
• Compare budgets with actual expenses.
• Develop and implement procurement strategies that align with the Company's goals and project timelines.
• Put into place systems and then conduct audits on financial processes such as menu costing and overhead.
• Monitor and manage procurements, ensuring cost-effective purchasing practices and adherence to budgetary constraints.

• Collect and analyze information to determine the costs of products and services.
• Ensure all procured materials meet the required quality standards and specifications, coordinating with the quality control team(s) as needed.
• Confirm with vendor(s) in writing with agreed-upon pricing first of every month.
• Work closely with Head Chefs to adjust menu prices as needed to reflect changes in product costs.
• Place kitchenware CGS orders as needed
• Establish approval system for capital expenditures ($1K)

Transportation

• Oversee and manage the transportation department
• Schedule and time management of drivers
• Plans, directs, and monitors preventive maintenance and repair programs for all Company vehicles.
• Cost analysis of route fuel costs, including delivery fees and insurance, to understand the daily cost.
• Oversee and manage wage costs/payroll.
• Work with the Wholesale Account Manager to ensure clients' needs are met and provide guidance on new business development.

Other - Tech/Overhead

• Setting up contracts/ systems with Tech companies such as Toast, Opus, Spotify, Open Table, and MEWS for better yearly pricing and merchant fees.

• QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Assist in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. The requirements listed below are representative of the knowledge, skill, and/or ability required. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.
• 2-3 years of previous experience in hospitality/transportation
• Work calmly and effectively under pressure
• Problem-solving abilities, being self-motivated and organized
• Demonstrates good judgment, integrity, trust, ethics, and values.
• Strong communication skills (written and verbal).
• Ability to use discretion and provide accurate information to the team.
• Must thrive in a fast-paced environment.
• Must have a strong work ethic, trust, integrity, and accountability.
• Exceptional time management and organizational skills.
• Detail and action-oriented.
• Strong analytical skills.
• Collaborative and results-driven.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND GIVEN THE OPPORTUNITY TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF THE ACTIVITIES OF OUR BUSINESS, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT.

SOMOS UN EMPLEADOR QUE PROMUEVE LA IGUALDAD DE OPORTUNIDAD: EL GRUPO GJELINA HA CREADO UN CLIMA DE INCLUSIÓN CON PROPÓSITO, UN ENTORNO DONDE TODOS PUEDEN SENTIRSE AFIRMADOS, SEGUROS, VALORADOS Y SE LES DA LA OPORTUNIDAD DE PROSPERAR DENTRO DE LA EMPRESA. APRECIAMOS Y RECONOCEMOS LA DIVERSIDAD DE LA HUMANIDAD, UNA DIVERSIDAD QUE INCLUYE DIFERENCIAS, SEXO, EDAD, RAZA, ETNIA Y ORIGEN NACIONAL, RANGO DE HABILIDADES, ORIENTACIÓN SEXUAL, IDENTIDAD DE GÉNERO, EXPRESIÓN DE GÉNERO, MEDIOS FINANCIEROS, EDUCACIÓN Y PERSPECTIVA POLÍTICA. ESTAS CREENCIAS Y PRÁCTICAS SE APLICAN A TODAS LAS ACTIVIDADES DE NUESTRO NEGOCIO, INCLUIDAS LAS DECISIONES SOBRE OPORTUNIDADES DE CARRERA O EMPLEO.