Operating Participants Project Manager at Walt Disney World Resort

About the Role & Team

We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?"

The Operating Participants Tenant Coordination (OPTC) team supports the Operating Participants Department (OPD) by acting as the owners' representative/liaison between the tenant(s) and Walt Disney Parks & Resorts (WDPR) throughout the tenant design and construction process on WDP&R properties, from lease signing through Tenant opening. The OPTC team is responsible for acting in the best interest of WDP&R following the lease document. The OPTC team ensures the tenant follows accurate policies and procedures when working on a WDP&R property.

The OPTC Project Manager works with the OPD on new and existing Tenants on the WDW property. The OPTC Project Manager will focus on managing the tenant design approval process and the construction lifecycle for individual Tenant projects at Walt Disney World Resort (WDW). This role requires attention to detail, understanding the design and construction process, knowledge of project management practices, and familiarization with local building codes and safety policies. The Project Manager is the primary liaison with a tenant on all design and construction matters. The OPTC Project Manager must communicate and engage all project partners on issue resolution, construction issues, quality control, and timely delivery of finished projects.

What You Will Do

• Lease review, scope review, and lease outline drawing (LOD) assistance.

• Tenant space assessment, vacancy assessment, conceptual assessment.

• Conduct site feasibility assessment.

• Manage design approval process for Operating Participant projects.

• Engage required partners for comprehensive feedback.

• Reviewing construction documents for alignment with landlord standards and design criteria.

• Communication with the tenant design team throughout the project lifecycle.

• Track deadlines and results timelines.

• Update standards and specifications for future projects.

• Supervise construction permitting process.

• Gather pre-construction documentation and support functions.

• Supervise construction progress, reporting, and updates to leadership and partners.

• Lead project logistics with local partners.

• Tracking project milestones and advising on organizational change issues.

• Interface between tenant, tenant contractor, and landlord.

• Supervise safety policies and practices on projects.

• Coordinate landlord systems integration into tenant projects.

• Supervise final inspections and pre-opening activities.

• Collect documentation and archiving project information.

• Project database and maintenance information recording

• Handle the tenant allowance payment disbursement process.

Required Qualifications & Skills

• 5+ years of construction project management experience as either owner’s representative, tenant project coordinator, project engineer, and/or project manager.

• Ability to lead multiple projects, each at different stages in the design/construction process.

• Understanding of construction standard processes, safety, policy, and procedures.

• Ability to read and interpret construction drawings.

• A proven facilitator who can lead project coordination meetings and drive commitments, accountability, and results.

• Demonstrate strong critical thinking ability and strategic planning skills.

• Organized, self-starter with the ability to multi-task.

• Comfortable with technology platforms.

• Ability to adjust to a constantly evolving environment.

• Familiarity with Walt Disney World Parks and Resorts.

• Shown experience and familiarity with building codes, fire codes, and regulations/agencies at the local, state, and national levels.

• Strong written and oral communication skills.

• Skilled in designing and streamlining workflows.

• Excellent teammate who can build strong relationships with multi-functional teams within Walt Disney World.

Preferred Qualifications

• Knowledge of landlord/tenant lease/contract structure.

• Experience with Retail and Food & Beverage construction projects.

• Experience with the Reedy Creek Improvement District (local Building Department)

• Proficiency with Bluebeam REVU and Microsoft SharePoint.

Education

• Bachelor’s degree or equivalent experience in a related field (Engineering, Construction Management, Architecture).

• Preferred - Project Management Professional (PMP) accreditation, General Contractor License, and/or Professional Engineer license.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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