Onsite Technical Support Analyst - Conexess Group, LLC
Bloomfield, CT
About the Job
Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term opportunity with a competitive compensation package.
** This is an onsite position and requires a candidate local to Bloomfield, CT**
Responsibilities:
Qualifications:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term opportunity with a competitive compensation package.
** This is an onsite position and requires a candidate local to Bloomfield, CT**
Responsibilities:
- Contributes to the IT Support job family in a support capacity.
- Helps configure, install, maintain and upgrade computer systems hardware and software.
- Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.
- May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
- Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
- Works under own initiative, prioritizes own work, and meets agreed timescales.
- Work is subject to frequent review by more experienced professionals in Technical Support.
Qualifications:
- Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
- A+ certification or equivalent combination of education, training, and experience.\ Strong knowledge of the following is preferred.
- Microsoft operating systems and Microsoft Office.
- Apple hardware and operating systems.
- Networking switches and data networks.
- IP telecommunications systems.
- Audio Visual Systems.
- Capability to analyze problems and use sound judgement for determining solutions.
- Ability to clearly communicate with customers and other IT staff.
- At least 1 Year PC/LAN technical or equivalent experience preferred.
- Aptitude for providing strong customer service through interactions and communications, verbally and written.
- A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
- Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT disciplines.
- Comfortable with working outside of normal business hours to support activities, and/or support on-call rotation when necessary.
Source : Conexess Group, LLC