Onsite Maintenance Technician (AVA2024-7303) - RealManage

Overview

Company Overview:

RealManage / Cardinal is a national Inc. 5000 firm with clients and operations in 26 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.  RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Cardinal offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Cardinal is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Cardinal relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Cardinal, we are always getting better.

Responsibilities

The maintenance technician is responsible for completing maintenance duties while assuring preservation and upkeep of all site buildings, common areas, and equipment/tools as necessary. Responsibilities also include providing maintenance services while demonstrating excellent communication, supervisory and customer service skills. The maintenance technician must be available for emergencies both after hours and on weekends. Overtime hours (over 40 hours per week) must be approved in advance by the Site Manager.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Meet with the PM daily to receive instructions and report on progress of current assigned work.
• Perform general maintenance repairs and supervise the maintenance tech.
• Report any problems encountered to the PM.
• On a daily basis complete the Maintenance request and work order forms as assigned from the Management office. Perform all requested work as promptly as the schedule permits, and within seventy-two hours. Give priority to emergency repairs. Report any tasks that cannot be performed to the PM and request assistance when needed.
• Initiate/Participate in the semi-annual filter replacement and preventive maintenance program.
• Perform snow removal duties. Anticipate storms, and arrive at property early in the morning to clear ramps and sidewalks.
• Perform emergency repairs.
• When performing On Call duty, respond to property within one hour and take appropriate action. Notify the PM immediately of any emergency actions taken, or situations that may need his assistance. Perform the following duties when action has been taken to correct emergency conditions, such as sewer backups, water flooding, etc.
• During and after the condition is resolved, mop-up water, remove debris, place and retrieve de-humidifiers and fans as needed.
• Restore the affected area to the same condition that existed prior to the incident.
• Check and replace any defective or burned out light bulbs or security lights. Light inspections to be done every other week. Inspections should include garage lights, garage ramp lights, exterior building lights, exit lights and hallway lights. Notify the PM of electrical problems not resolved by replacing bulbs.
• Ensure that operating and work areas including the workshop are maintained in a clean and organized condition. Take actions to prevent debris and stains, and clean up area when finished. Replace and return tools and equipment to their proper storage location.
• Follow safety rules and procedures at all times.
• Deliver and post notices to bulletin boards throughout community.
• Notify the PM of any major deficiencies within the building, giving specific condition or situation, exact location and recommendation for necessary action.
• Report all building damage, vandalism, unusual circumstances, conditions and other related incidents to the PM. Pick up and discard any trash observed lying around the property.
• Perform other duties as assigned.

Qualifications

Requirements

• 3+ Years’ experience performing maintenance with onsite High Rise properties
• Basic carpentry, plumbing, electrical, drywall, and painting skills.
• Must be able to work independently as well as in a team environment.
• Ability to troubleshoot, diagnose and resolve maintenance problems.
• Good verbal and written communication skills and the ability to read/speak the English language.
• Strong initiative skills necessary with willingness to learn and continually improve skills.
• Ability to work tactfully, cooperatively and respectively with co-workers and residents.
• Ability to work safely by following all safety precautions of duties including working with hazardous materials and power tools.
• Ability to delegate work duties to employees and follow through on completion of all jobs.
• Ability to teach, coach and motivate employees.
• Basic computer knowledge (spreadsheets, e mail, calendar)

Pay and Benefits:

$52,000  to$55,000 year, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays