Onsite HOA - Assistant General Manager (FTX2024-7733) - RealManage

Overview

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities

• The Assistant General Manager will assist the General Manager with the day-to-day operations of the management of the Homeowners' Association.
• Management of staff will include the administrative team and the compliance function.
• Management of vendors will include the lifeguards, insurance broker and courtesy patrol.
• Contract Renewals: Track expiration dates on all agreements for the Association  (office equipment leases, insurance, courtesy patrol, lifeguards, IT support), solicit bids for renewal, renew the agreements with current vendor if requested and/or assist the bid packet preparation. Insure that all agreements have been reviewed by Legal counsel and are fully executed and are appropriately filed.
• Meeting Notice Preparation: Assist with the preparation of the Board Meeting Packets.
• Attendance at Meetings: Attend Board Meetings and Annual Members Meetings as needed to assist the General Manager.
• Assists with Annual Meeting logistics.
• Plus other work related tasks as needed

Qualifications

Qualifications

• 3 years HOA management experience required.
• Associate degree required.
• Communication skills.
• Responsiveness and follow up.
• Strong interpersonal, supervisory and customer service skills are required.
• Ability to read, understand, and explain financial statements including balance sheet, income statement, homeowner statements and general ledger.

Pay and Benefits:

$65,000 to $75,000, depending on education and experience.

Benefits include:

• • Medical Insurance - * ‘Employee’ Insurance premium is paid for by company
  • Highest level employee plan will incur a cost
  • Dental Insurance
  • Vision Insurance
  • Life and Disability Insurance
  • HSA (Required High Deductible Medical Plan to be eligible)
  • FSA 
  • Education Reimbursement 
  • 401K matching 
  • Employee Assistance Program (EAP)
  • 11 paid Holidays