Onsite Health Information Technician Clerk - Greenbrae, CA - UnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together.

This position is full-time (40 hours/week) Tuesday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:00am - 5:00pm PST). It may be necessary, given the business need, to work occasional overtime. This position I stationed on the hospital campus, 250 Bon Air Road, Greenbrae, CA 94904.

Primary Responsibilities:

• Manage all essential tasks related to birth certificate within Women, Infant, Children Department (WIC), including extract required data from medical records, validate information with parents, submit birth certificate to California Electronic Birth Registration System, amend errors if needed, handle fetal demise cases...etc.

• Support Document Imaging (DI)--prep, scan, and index paper charts to electronic medical records system

• Handle Other duties as assigned

This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)

• 1+ years of experience in Medical Records department  OR equivalent experience
• 1+ years of customer service experience analyzing and solving customer problems

• Proficiency with Microsoft Word and Microsoft Excel (ability to create, edit, save, and send documents and spreadsheets)

• Ability to work our normal business hours of 8:00am to 5:00pm PST, Tuesday - Saturday

Preferred Qualifications:

• 1+ years experience collecting the necessary documents, data, and information for the correct completion of birth certificates
• EPIC experience 
• Clerical or administrative support background
• Experience working within the health care Industry 

Soft Skills:

• Experience working in a metric-driven work environment
• Ability to multitask and navigate through multiple screens

California Residents Only: The salary range for California residents is $16.00 - $27.31.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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