Onsite EDI Specialist - EDI Staffing
McAllen, TX 78503
About the Job
EDI Specialist who will plan, create, analyze, and implement Electronic Data Interchange (EDI) systems and supporting processes. Maintain stable and operational EDI systems to guarantee internal and external customer requirements are met. Assess business needs and requirements to identify efficiencies to optimize the EDI systems to meet or exceed those purposes. Including the following EDI activities, collaborate with internal staff, external customers, suppliers and vendors, design, plan, realize, publish, maintain, support, and troubleshoot when needed.
RESPONSIBILITIES
QUALIFICATIONS
RESPONSIBILITIES
- Provide support and problem retention related to code and EDI file setup.
- Research and resolve EDI errors and issues.
- Understand EDI customer claims, including freight, shortages, overages, damages, chargebacks, and other commercial paperwork.
- Help analyze order transaction files to identify data errors, transmission errors, and mapping.
- Understand concept of issues with overages, shortages, and damaged freight and research solutions to resolve issues. Create Corrective Action Plans (CAP) when required.
- Submit disputes through various methods (customer portal, email, online form, etc.)
- Supports Customer Operations Manager in all other aspects of order processing and performs related duties as assigned.
- Manage Operations folder email response within 24-48 hours.
- Articulate professionally any issue or request for changes to customer orders with Sales Managers
- Investigate discrepancies within customer allocations and have detailed information to communicate with sales regarding any discrepancies.
QUALIFICATIONS
- 2+ years working with EDI systems.
- Ability to organize and execute multiple tasks with high accuracy.
- Strong problem-solving skill set and a passion for investigation and discovery.
- Ability to learn purchasing procedures and policies.
- Excellent communication and interpersonal skills with warehouse workers, the purchasing department, and outside vendors.
- Ability to manage multiple projects.
- Problem-solving aptitude
Source : EDI Staffing