Only Locals - Desktop Support - Prospect Infosys Inc

Top Required Skills & Years of Experience:
10 or more years of experience in the following:
• Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers.
• Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.
• Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices.
• Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.

Top Nice to Have Skills:
• ITIL 4 Foundation certification or similar
• CompTIA A+ certification of similar
• PMP certification or similar