OnBase System Administrator - Mostly Remote - Long Term Contract - Harrisburg, PA - B1975B - Technovision Inc.

Our direct client is looking for an OnBase System Administrator for a mostly remote Long -term Contract position in Harrisburg PA.

Note:
- This position is mostly remote with the need to come to the office when needed (1920 Technology Parkway, Mechanicsburg, PA 17050). Candidates are preferred to reside within the Greater Harrisburg/ Mechanicsburg/ Central PA Area to be considered for this position.
- The individual is required to pick up commonwealth-issued equipment and do badging the first day.
- There will be an initial Teams interview, potentially followed by an in-person interview.

Role Description:
- The client requires the services of a Hyland OnBase Systems Administrator to support an OnBase implementation.
- The administrator serves as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades.
- The administrator provides daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure.
- This position assists staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes.
- This position also performs planned maintenance and emergency support during non-business hours.

Tasks
- Provide technical support to end users in a timely fashion
- Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology
- Prioritize daily tasks, live production issues, projects, and customer support
- Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.
- Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required
- Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows
- Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments
- Document, evaluate, prioritize, and resolve defects
- Respond to and resolve issues reported during normal business operational hours and off-hours
- Monitor operations and capacity to ensure optimum performance
- Create documentation of system changes or existing processes and distribute to appropriate parties
- Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed
- Assist with discovery and documentation of business requirements for new OnBase solutions
- Assist with training identified subject matter experts
- Communicate system downtime and project deployments with business owners and end users
- Understand, maintain and enhance external integrations within OnBase

Skill Matrix:
- Technical expertise in Hyland OnBase - Required
- OnBase System Administration - Required
- Enterprise-wide Records Management Program - Required
- Experience with OnBase Reporting Dashboard - Required
- Hyland OnBase Certified System Administrator (OCSA) - Required
- Hyland OnBase Certified Workflow Administrator (OCWA) - Required
- OnBase Workflow Experience - Strong plus to have
- Kofax Capture Software - Strong plus to have
- Experience with OnBase System Upgrade - Strong plus to have
- Hyland OnBase Certified Work view (OCWV) - Strong plus to have
- Hyland OnBase Certified Application Programming Interface (OCAPI) - Strong plus to have

Question 1: Background Check: This position requires an in-depth background check, including fingerprinting and requires successful results. Do you accept this requirement?
Question 2: Where does your candidate currently reside? Please provide city and state. ***Candidates are preferred to be located within the Greater Harrisburg/ Mechanicsburg/ Central PA Area to be considered for this position.***
Question 3: This position is 40 hours per week. Is this understood?
Question 4: Do you understand, and will abide by that it is PROHIBITED for government equipment to be taken or used outside of the United States by the contractor? The consequences of this occurring can and will result in Legal repercussions. Are you ok with this?
Question 5: This requisition will feature first round interviews via Teams, potentially followed by an in-person interview. In order to deter a fake candidate scam the candidate must present a valid photo ID to the camera at the beginning of the interview. They also must pan the camera 360 degrees in the fixed room for the panel to see to make sure they are the only person in the room during the interview. Do you accept these conditions?
Question 6: The candidate will be required to report to Harrisburg, PA at the start of their contract to receive Commonwealth issued equipment if selected. Are you fine with this?
Question 7: This position is mostly remote with the need to come to the office when needed. Are you fine with this?

Location: Mostly Remote (1920 Technology Parkway, Mechanicsburg, PA 17050).
Type: Long-Term Contract