On-Site PM Support Field Service Technician - HIS Innovations

Job Title: On-Site PM Support Field Service Technician

Department: Outside Sales

Reports to: Field Service Manager

Location: Malta, NY

Job Summary:

The On-Site PM Support Field Service Technician is responsible for providing product support and technical know-how to customers at assigned customer sites. Professionalism and customer support are critical to the success of HIS Innovations Group. As an On-site PM Support Field Service Technician, you will perform preventative and corrective maintenance for third parties on a variety of sub-fab equipment. More specifically you will:

Job Responsibilities:

• Perform basic preventive maintenance activities in accordance with approved customer & HIS procedures.
• React to equipment warnings and alarms to perform basic troubleshooting & corrective maintenance.
• Perform visual inspections and quality checks of sub-fab equipment as requested by customer & HIS engineering staff.
• Complete all required reporting and documentation using customer site maintenance software systems.
• Understand and follow all health, safety, and environmental procedures and requirements to perform assigned tasks.
• Actively participate in continuous improvement processes, learning and skills development as outlined by HIS & customer site leadership.
• Perform helium vacuum leak tests and troubleshoot/repair leaks on sub-fab equipment in accordance with both HIS and customer procedures/work instructions.
• Collaborate with other HIS team members, customer leadership and HIS Field Service Manager to establish daily priorities and ensure customer contract needs are continuously fulfilled.

Skills Integral to the Job:

• Demonstrated ability to understand detailed electrical schematics and mechanical drawings.
• Demonstrated ability to use various hand tools and some power tools and work safely while in a fast-paced environment.
• Demonstrated ability to follow written instructions accurately and consistently.
• Ability to work well within a team environment and ability to effectively communicate with both HIS team members and customer engineers, technicians.
• Proven self-starter with a strong work ethic, commitment to quality & safety.
• Basic computer skills including Microsoft Office Suite and Outlook.
• Ability to read, write, comprehend and communicate in English language.

Education and Experience Requirements:

• High School Diploma, associate’s degree in a technical field or relevant military experience preferred
• 4 years of relevant experience (automotive repair/maintenance, BOCES, HVAC, aviation, cable installation, computer routing, telecommunications, electrical work, etc.)?

Physical Requirements:

• Able to work in a standing position for extended periods during a 12-hour shift.?
• Able to lift equipment and tools up to 50 pounds when performing maintenance activities.
• Must be able to work assigned shift (including 3-4 days alternating weeks during day or night shift)?
• Able to work with site/task required PPE (Personal Protective Equipment) which may include continued use of a respirator, fire suit, etc.
• Minimal travel may be required for training or off-site support as directed by HIS leadership.

Shift Pattern:

Candidates will have the opportunity to consider multiple shift options. Though shift schedules are subject to change, the current schedule is:

• A (days) Week 1: Sunday to Wednesday?6:00AM to 6:30PM, Week?2: Sunday to Tuesday 6:00AM to 6:30PM
• B (nights) Week 1: Sunday to Tuesday 06:00PM to 06:30AM, Week 2: Saturday to Tuesday + 6:00PM to 6:30AM
• C (days) Week1: Thursday to Saturday 06:00AM to 06:30PM, Week 2: Wednesday to Saturday 06:00AM to 06:30PM
• D (nights) Week 1: Wednesday to Saturday 06:00PM to 06:30AM, Week 2: Wednesday to Friday 06:00PM to 06:30AM
• E (days) 4 days/week Monday to Thursday 07:00AM to 5:30PM

If you are seeking a new challenge and an opportunity to contribute to a dynamic and growing company, we would love to hear from you. We thank all applicants for their interest, but only those selected for an interview will be contacted, though we keep all applicants on file to consider as candidates for future opportunities. We look forward to reviewing your application and potentially welcoming you to our dedicated team of professionals.

Benefits: As an employee of HIS Innovations Group, you will enjoy a variety of benefits, including Health Care, Dental, Vision, & Life Insurance, Short- and Long-term Disability, Health Savings Account or Flexible Spending Account, 401(k) with company match, Paid Time Off (PTO), Employee Assistance Program (EAP), and a casual work environment.

HIS Innovations Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.