On-Site Manager - Holiday Isle Properties

Job Overview

Join our team as an On-Site Manager in the vacation rental industry where you'll lead our on-site team, maintain property cleanliness, adhere to company policies, and ensure an exceptional guest experience. You will supervise the staff to enforce policies, handle guest check-ins and check-outs, and resolve guest issues promptly and professionally. The ideal candidate will possess strong leadership, organizational, and customer service skills, along with the ability to handle urgent matters calmly and efficiently. If you're ready to contribute to maintaining high standards and creating unforgettable guest experiences, we invite you to apply!

Job Responsibilities

• Maintain an organized, tidy environment ensuring that signage and displays are attractive to guests and owners.
• Support the needs of the on-site team.
• Ensure staff members remain compliant with company policies and procedures.
• Answer phone calls to assist guests or owners with questions, reservations, or problems.
• Check guests in and out.
• Effectively resolve conflicts or complaints from guests and owners.
• Provide exceptional service in all interactions.
• Submit work orders and assign them to the appropriate vendors. Follow up with owners as necessary.
• Communicate clearly and effectively with the on-site team, guests, owners, and vendors.
• Efficiently manage time and meet assigned deadlines.

Qualifications

• High school diploma or equivalent
• Valid driver's license
• Reliable transportation to and from work
• Ability to work weekends and holidays
• Ability to work after hours on-call shifts as needed
• Must currently live in Destin, FL

Schedule

This is a full-time position located in Destin, FL.

Working days will be Sunday through Saturday with scheduled shifts based on business needs.

Weekend work, holiday work, and on-call shifts are required.

About Us

Holiday Isle Properties aims to attract, hire, and cultivate the area's best talent!

Holiday Isle Properties has been a premiere gateway to Destin for the past 33 years by surpassing visitors' expectations during their stay. In a business where returning guests reign supreme, we take pride in our impeccable customer service, our small-business atmosphere, and our ability to offer the best prices around.

Holiday Isle Properties offers a distinct array of vacation homes, condominiums, townhomes, and more. We have everything from one-bedroom condos to six-bedroom beach homes, as well as properties to accommodate all your boating needs.