On Call-Office Service Associate Floater - The Millennium Group
Roanoke, VA
About the Job
Key Responsibilities:
- Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.)
- Deliver, pickup, and transport materials within, between, to, and from various departments.
- Deliver office supplies and copy paper
- Inspect deliveries for suspicious or threatening items.
- Operate company vehicle to transport items
- Answer calls and provide customer service.
- Pickup outbound boxes and packages from internal customer locations.
- Ability to sort items into categories according to established methods.
- Prepare items for processing, shipment or transportation.
- Enter activity data in logs, maintain records.
- Ensure all safety procedures are followed at all times.
- Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx)
- Ability to cross train on other roles within department, responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
- Receive and complete print request according to client expectations.
- Greet and sign in visitors at the front desk.
- Restock supplies throughout the office.
- Provide general administrative and clerical duties.
- Maintain a safe and clean lobby area.
- Other duties as assigned by manager.
Qualifications:
- High school diploma or equivalent (GED)
- Minimum of 2-5 years mail services related experience preferred with knowledge of commonly used Office Services procedures
- 1-3 years experience with Microsoft Office Software (Word, Excel, etc. )
- Excellent customer service skills; must possess a "can do" attitude.
- Excellent communication skills both verbal and written.
- Ability to effectively work individually of in team environment
- Competency in performing multiple functional tasks.
- Attention to detail
- Ability to handle mail or hand cart, as ell as flatbed.
- Must be able to lift up to 50 pounds.
Source : The Millennium Group